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GENERAL MANAGER, ENVIRONMENTAL SERVICES AND FOOD & NUTRITION - CLAY/WILLIAMSPORT

Salary:

Other Forms of Compensation:  

Reports to:  Systems Director

Schedule:  Full time; primarily Monday through Friday, hours are typically 7a-4p. More details are available upon interviewing.

 

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. 

Job Summary

As a General Manager, you’ll oversee the overall operations and efficient management of multiple dining service departments across two facilities. This role is responsible for achieving financial goals, maintaining service standards, and leading a team of 18 associates, including one manager based at Williamsport. Being part of the management team is about making a difference.  If you are passionate about providing the best possible service to patients and customers then we want you to join our team and make a difference today!  

 

Key Responsibilities:

  • Manage environmental services and food and nutrition at Clay Hospital and environmental services at Williamsport Hospital 
  • Ensure financial targets are met across both sites
  • Maintain high standards of service and operational efficiency across departments
  • Demonstrate expertise in all aspects of foodservice management with a proven track record of success
  • Take full ownership of operations, ensuring all service timelines and client expectations are met
  • Manage financials including budget planning, development, analysis, and reporting
  • Maintain a proactive and positive attitude while interacting professionally with associates, peers, managers, suppliers, clients, and customers
  • Show initiative and sound judgment when assisting customers, clients, and team members
  • Conduct regular management meetings to align on goals and performance
  • Evaluate problems quickly and accurately, making appropriate recommendations
  • Audit units to ensure compliance with company policies, government regulations, and accrediting agency standards related to food storage, preparation, sanitation, and record keeping
  • Hire, train, and onboard new management associates

 

Preferred Qualifications: 

  • Two or more years of environmental services or food and nutrition management experience preferably in a hospital or related healthcare environment
  • Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training
  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
  • P&L accountability and contract-managed service experience as well as knowledge of financial, budgetary, accounting and computational practices
  • Supervisory, leadership, management and coaching skills
  • Good communication skills both written and verbal with the ability to communicate on various levels to include management, customer and associate levels
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID:  1464604

TouchPoint

PASCHA A BELNAVIS

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