SENIOR FACILITIES AND UTILITIES MANAGER

Job Summary

The Senior Manager, Facilities & Utilities is responsible for providing strategic leadership and operational oversight for all facilities, utilities, infrastructure, and site services functions. This role ensures regulatory compliance, operational excellence, asset reliability, financial performance, and a strong safety culture while supporting site manufacturing objectives and business priorities.

Leadership & People Management

•  Lead strategy execution and drive performance against KPIs for Facilities and Utilities functions according to Site Manufacturing Standards.
•  Provide supervisory direction for department leaders, employees, and contractors across all supported functions.
•  Conduct performance appraisals, salary reviews, and HRP sessions; develop talent assessment, career, and succession plans.
• Foster a culture of professional behavior, safety, and continuous improvement.
• Partner with client stakeholders to identify and implement improvement opportunities.
• Participate in all required client meetings and leadership forums.

Project Delivery

•  Oversee the administration and execution of improvement projects, ensuring delivery on time, on budget, and in compliance.
• Support Site Engineering strategies for the acquisition and lifecycle management of physical assets.
• Lead reliability improvement initiatives for all assets within scope.
• Develop and submit an annual list of CAPEX opportunities by January of each year.

Facilities & Site Services

•  Oversee management of site services including buildings, Janitorial, grounds maintenance, cafeteria equipment, pest control, recycling and landscaping.
•  Oversee adequate lifecycle management of all contracted assets.
•  Coordinate and allocate resources for daily operations and project activities.

Utilities & Infrastructure

•  Maintain site facility infrastructure — including HVAC, Cooling Tower, Chiller, Compress Air and life safety— in a continuous state of compliance.
•  Ensure regulatory compliance from an infrastructure perspective.
• Provide input for troubleshooting, deviation resolution, change management, and safety assessments relating to utilities and facilities infrastructure.

Financial Management

•  Develop and manage annual site budget and capital budgets for Facilities and Utilities Compass Group departments. Identify and drive cost reduction opportunities.
• Control budget and capital expenditures; ensure monthly and annual financial reporting and forecasting is timely and accurate.
•  Supervise monthly reporting of departmental performance metrics.
•  Assure submission on time of Invoices and track payments.

Short Description

Quality, Compliance & EHS

•  Ensure all operations comply with Good Manufacturing Practices (GMP), Good Documentation Practices, and applicable regulatory requirements.
•  Ensure compliance with EHS regulatory agencies and Compass Group EHS Corporate Policies; integrate EHS requirements into business planning.
• Model desired safety culture through actions and decisions; conduct regular management audits of areas.
• Establish and monitor metrics for inspections, training, and incidents.
• Make contributions to quality improvement for the plant and functional area.
• Deliver Business Review / Monthly / Quarterly with clients.

Qualifications & Requirements

Education

• Bachelor's degree in Engineering (Mechanical, Civil, Chemical, Electrical, or equivalent).
•  Ideally bilingual — English and Spanish preferred.

Experience

• 10+ years of experience in engineering-related fields.
•  7+ years in manufacturing, preferably in pharmaceutical or other regulated industries.
•    Demonstrated experience managing facility/utility Infrastructure on a GMP environment.

Technical Knowledge

•  Knowledge of pharmaceutical regulations including cGMPs, 21 CFR Part 11, and FDA Computer Systems regulations.
• Knowledge of facility infrastructure systems: HVAC, cleanrooms, utilities critical equipment, life safety, and environmental controls.
• Knowledge of planning and scheduling.
• Knowledge of process safety management principles.
•  Knowledge of Computerized Maintenance Management Systems (CMMS).

Leadership & Interpersonal Skills

•  Effective leadership, teamwork, interpersonal, and communication skills.
• Excellent technical writing, negotiation, and presentation capabilities.
• Ability to work with minimal supervision, manage competing priorities, and drive results in a fast-paced, evolving environment.
• Strong decision-making, problem-solving, and organizational skills.
• Ability to influence and develop others.