NEW HIRE CONCIERGE, Charleston, SC
Salary: $60,000-$70,000
Other Forms of Compensation:
Pay Grade: 12
Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.
Job Summary
The New Hire Concierge is responsible for implementing and executing the onboarding and orientation portion of the new hire life cycle, providing a welcoming and positive employee experience for new hires, and support new associates in acclimating to the organization.
The New Hire Concierge will monitor onboarding and orientation program effectiveness, drive operational compliance, and ensure employee recognition programs are maximized in partnership with in unit HR Generalist(s) and operational leadership.
Key Responsibilities:
- Acts as an ambassador to new employees. Serve as point of contact for incoming employees (e.g., providing information, direction, coaching for documentation/onboarding).
- Will deliver new hire onboarding programs to support new hire knowledge including access to information and resources, including orientation and training.
- Implement and conduct employee engagement conversations including new employee daily rounding, stay conversations, surveys and focus groups.
- Meet with new hires, trainers and new hire managers weekly to evaluate new hire program compliance (orientation, onboarding, training), new hire performance, and proactively address program or performance gaps.
- Offboard employees through exit interviews, capturing employee experience data and analyzing the results to find gaps to strengthen employee retention.
- Performs other duties as assigned
Qualifications:
- Bachelor’s degree, Human Resources, Business Management, or Learning and Development and 2-4 years’ experience or equivalent combination of education and related experience.
- T-Chest (Certified Health Care Enviornmental Services Technician Train the Trainer) certification will be required within six months of employement
- Ability to communicate effectively in written format and oral presentations.
- Ability to multi-task and establish priorities.
- Ability to stay organized in a demanding and changing work environment.
- Exhibits initiative, responsibility, flexibility, and leadership.
- Ability to use working knowledge of environment to meet established goals and objectives.
- Proficient in data collection, analysis, and presentation.
Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Crothall are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Crothall maintains a drug-free workplace.
Req ID: 1522422
Crothall Healthcare
TRISHA SOMMERNESS
[[req_classification]]
Job Segment:
Concierge, Housekeeping, Hospitality
