BUSINESS SYSTEMS ANALYST (HYBRID)
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Summary
The Business Analyst will act as a critical liaison between business stakeholders and the project delivery team to define, document, and support the delivery of key features in alignment with Compass Group’s business goals.
Key Responsibilities
· Collaborate with business stakeholders to gather, analyze, and document current and future state business processes
· Support the Product Manager and broader Product Management team in creating and refining Epics, Features, and User Stories aligned with the Agile Framework.
· Translate business needs into clear, concise, and actionable Features and User Stories with acceptance criteria.
· Support the product teams’ testing efforts by suggesting test cases that reflect real-world scenarios
· Facilitate cross-functional workshops and discovery sessions with business and technical teams and document outcomes.
· Collaborate closely with Functional and Technical leads to ensure that solutions are feasible and fit for purpose.
· Provide ongoing support to the product team throughout the development lifecycle, including testing and business validation.
· Proactively identify risks, issues, and dependencies and escalate them as appropriate.
· Support change management and post-go-live user feedback collection and analysis.
· Serve as a liaison between the Product Management layer and Product teams in order to ensure features and requirements are clearly understood and executed.
· Provide end-user support for system related technical issues.
· Facilitate Agile Ceremonies: Daily Scrum, Backlog Grooming, Sprint Planning, Sprint Review, Sprint Retrospective
Qualifications
· Bachelor’s degree in Technology, Business Information Systems, or related field preferred.
· Minimum 5 years of experience as a Business Systems Analyst or Product Analyst supporting large-scale enterprise software applications.
· Strong understanding of software application development methodologies, and system integrations.
· Experience writing Epics, Features, and User Stories; Gherkin experience preferred.
· Strong familiarity with the SAFe Agile Framework, including working in Agile Release Trains (ARTs).
· Experience writing user stories, features, and acceptance criteria within tools such as Azure DevOps.
· Organized, detail-oriented, and able to manage multiple priorities under tight deadlines.
· Strong analytical and facilitation skills, with the ability to communicate technical and process information effectively to business and IT stakeholders.
· Experience with Compass Group or similar industries (food service, hospitality, contract services) is a plus.
· Prior experience in software development.
Preferred
· Scrum Master or SAFe certifications (e.g., SAFe Agilist, SAFe PO/PM) are a plus.
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf
Req ID: 1499988
Compass Corporate
Julia Vogel
[[req_classification]]
Job Segment:
Food Service, Hospitality
