Business Analyst Intern (Charlotte, Summer 26, Hybrid)

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Internship Program Duration: May 18th, 2026- July 23rd, 2026

Internship Location: Charlotte, NC 

Internship Hours: Full-time, 8 AM to 5 PM, Monday- Friday

WE ARE a family of companies delivering the best in food, hospitality, and support services. As the leading foodservice and support services company in the US, we are known for our great people, great service, and great results. If you’ve been hungry and away from home, chances are you’ve tasted our delicious food and experienced our outstanding service. Our 250,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, stadiums, arenas, convention centers, museums, and much more – in all 50 states.

WE BELIEVE that each and every employee plays a key role in our growth, innovation, evolution, and legacy. We know that the next big idea can come from anyone. We encourage developing and attracting diverse talent that differentiates us as a company as we continue to raise the bar in everything we do.

YOU ARE someone that is passionate about developing yourself and those around you. You enjoy being a part of a team that is collaborative, innovative, and driven to succeed. You are inspired to create lasting, memorable experiences for guests. You believe in delivering great service to guests, building strategic partnerships with clients, and continuing to learn and improve each day. You are flexible, adaptable, and are able to act decisively with little or no supervision.

About the Role:

The Business Analyst Intern will support Compass Group’s multi-year ERP system upgrade initiative. This internship provides hands-on exposure to enterprise system transformation, cross-functional collaboration, and Agile delivery practices within a complex, large-scale organization.

Throughout the summer, you may rotate across 2-3 Functional Process Workstreams to gain broad exposure to business processes and system implementation activities. In addition to supporting day-to-day Business Analyst responsibilities, you will complete a structured summer project and deliver a final presentation summarizing your contributions and key learnings.

Key Responsibilities:

• Support Business Analysts in gathering and documenting current-state processes and future-state requirements
• Assist with stakeholder meetings by preparing materials, capturing notes, and tracking follow-ups
• Contribute to drafting business requirements, user stories, and acceptance criteria under guidance from senior team members
• Help analyze business workflows and identify opportunities for process improvement
• Participate in Agile ceremonies such as sprint planning, daily stand-ups, backlog refinement, and team demonstrations
• Assist with documentation updates and backlog organization
• Support user acceptance testing (UAT), including drafting test cases, tracking results, and validating outcomes
• Help evaluate system outputs to ensure alignment with defined business requirements

Summer Project: 

In addition to rotational team support, you may complete a structured summer project aligned with a key ERP initiative. This project will allow you to apply business analysis concepts in a focused, high-impact area:

• Documenting and analyzing a selected business process to identify efficiency improvements
• Supporting a feature rollout and developing training or process documentation

At the conclusion of the internship, you may present to cross-functional team members and leadership, highlighting:

• Teams and functional areas supported
• Key deliverables and contributions
• Insights gained about ERP implementation and Agile delivery
• Recommendations or observations from your summer project

What You’ll Gain:

• Exposure to a large-scale ERP transformation (SAP S/4HANA environment)
• Experience working across multiple functional areas within the organization
• Hands-on practice documenting business requirements and supporting system implementation
• Insight into Agile project delivery and enterprise collaboration
• Mentorship from experienced Business Analysts and Product Leaders
• Professional development in communication, analytical thinking, and stakeholder engagement

Qualifications:

• Currently pursuing a bachelor's degree in Business, Information Systems, Accounting, Finance, Computer Science, or a related field
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Highly organized and detail-oriented
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Interest in business process improvement, ERP systems, or digital transformation initiatives

Preferred:

• Exposure to ERP systems (SAP preferred) through coursework or projects
• Familiarity with Agile concepts
• Experience with collaboration tools such as Miro or Azure DevOps

Apply to Compass Group today!

Click here to Learn More about the Compass Story

At this time, employment-based visa and permanent residency sponsorship is not currently available for this position. 

This is a paid intern position; however, it is not eligible for paid time off (PTO) or benefits such as medical, dental, vision, etc.

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Group maintains a drug-free workplace.