Field Implementation Manager
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About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come for the job, stay for the career. We are Canteen.
Job Summary
Location: Hybrid — remote work with on-site collaboration at the Canteen branch closest to where you live
Schedule: Full-Time | Comp: $85K–$100K, DOE
Compass Job Title: Field Implementation Manager
About Canteen
Canteen delivers markets, office coffee, snacks, culinary solutions, and unattended retail with industry-leading technology and a service‑driven culture. Our teams power workplace experiences nationwide. Join us and help shape smarter, more efficient operations.
Role Summary
The Territory Optimization Manager designs and refines service territories and delivery routes that improve labor balance, reduce miles and minutes, and strengthen on-time performance. You’ll blend analytics with field insights, partnering closely with regional leaders, planners, and frontline teams to launch scalable route and territory models. This role is ideal for someone who enjoys solving complex logistical challenges and turning data into streamlined, real‑world operational solutions.
What You’ll Do
- Engineer optimized territories and routes to reduce travel time, balance workload, and improve service consistency.
- Analyze route performance, labor utilization, and time‑in‑motion data using Excel, BI tools, and GIS/routing systems.
- Identify inefficiencies and recommend solutions that boost delivery accuracy and reduce cost per service.
- Partner with field operations to validate models, pilot new designs, and ensure plans align with real operating conditions.
- Track and report KPIs such as on-time %, route efficiency, and labor cost per service.
- Integrate improvements into enterprise systems with IT and BI partners.
- Coach regional planners and lead communication, training, and change management for new territory rollouts.
- Travel up to ~30% to support implementation and gather field input.
Required
- 3+ years (5+ preferred) in operations, logistics, client success, or route/territory planning.
- Experience in multi‑market or large operational environments.
- Strong project management skills from planning through execution.
- Advanced Excel and familiarity with BI tools (Power BI, Tableau).
- Excellent communication and the ability to influence across teams.
- Analytical mindset with the ability to translate data into practical, field-ready solutions.
Preferred
- Experience with GIS/routing tools (e.g., Descartes).
- Bachelor’s degree in Logistics, Operations, Business, or a related field.
- Experience in a matrixed organization.
Why Canteen
- Competitive salary + performance bonus.
- Hybrid flexibility with meaningful time in your nearest branch.
- Growth opportunities within a nationwide network.
- Full benefits: medical, dental, vision, 401(k), and more.
- High-impact work that improves efficiency for thousands of associates and clients.
Success Looks Like
- Reduced miles/minutes and stronger route density.
- Balanced labor and improved on‑time delivery.
- Clear dashboards and playbooks that make results visible.
- Smooth adoption of new territory designs across field teams.
Apply Now
Ready to simplify complexity and build smarter, more efficient territory models? Join Canteen and help optimize how work gets done.
Associates at Canteen are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID:1513348
Canteen
Nearest Major Market: Charlotte
Job Segment:
Food Service, Chef, Culinary, Hospitality
