Regional Director of Food Safety & Quality- Charlotte, NC
Please note that employees in this role will work in a temperature-controlled environment with exposure to cold conditions for extended periods of time.
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Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
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Job Summary
The Regional Director of Food Safety & Quality (FSQA) provides enterprise-level leadership for all food safety, regulatory, and quality assurance programs supporting commissary and manufacturing operations. This role ensures compliance with FDA, USDA/FSIS, and GFSI standards while driving a strong food safety culture, continuous improvement, and operational excellence. The Director partners with Operations, Supply Chain, and Leadership to protect consumers, customers, and brand integrity.
Supporting Areas:
• Melbourne, FL
• Lenexa, KS
• Longview, TX
• San Fernando, CA
Key Responsibilities
Food Safety & Quality Systems
- Lead development, implementation, and maintenance of the Food Safety Plan
- Ensure HACCP, FSMA Preventive Controls, GMPs, sanitation, and supply chain controls meet regulatory and corporate requirements
- Maintain deep understanding of facility process flow and hazards
- Oversee product shelf-life programs and validation activities
- Support implementation of new technologies and continuous improvement initiatives
Audits, Compliance & Regulatory
- Lead and support FDA, USDA/FSIS, GFSI, customer, and third-party audits
- Own audit readiness, execution, responses, and corrective action closure
- Ensure compliance with food safety regulations and industry best practices
- Support investigations and responses to food safety or quality concerns
Leadership & Culture
- Build, develop, and motivate high-performing FSQA teams
- Serve as a food safety subject-matter expert and trusted advisor
- Foster a proactive, risk-based food safety culture
- Provide coverage as needed to support staffing and operations
Cross-Functional Partnership
- Partner with Operations, Supply Chain, R&D, and Regulatory teams
- Translate technical requirements into practical, executable actions
- Support organizational goals related to customer satisfaction and growth
What Success Looks Like in This Role
- Proactively identifies and mitigates food safety risks
- Leads audits and regulatory interactions with confidence and credibility
- Builds accountability across QA and Operations teams
- Communicates effectively with technical and non-technical stakeholders
- Remains effective in fast-paced, high-risk environments
Qualifications
Required
- 10+ years of progressive FSQA experience in food manufacturing or commissary environments
- Extensive HACCP and FSMA Preventive Controls program experience
- Strong FDA and USDA/FSIS regulatory knowledge
- HACCP and PCQI certifications required
- Proven leadership of GFSI certification programs (SQF preferred)
Preferred
- Bachelor’s degree in food science or related field
- Seafood HACCP certification
- Experience in prepared foods, meat, poultry, seafood, or distribution
- Strong audit management, data analysis, and technical writing skills
Work Environment
Fast-paced manufacturing and commissary environments; reasonable accommodations available.
Associates at Fresh & Ready Food Group are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FreshIdeas.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Fresh and Ready Foods maintains a drug-free workplace.
Job Segment:
Food Service, Safety, Hospitality, Service
