SR. PRODUCT DESIGNER - (CHARLOTTE - HYBRID)
We are Compass Digital—the digital and technology arm of Compass Group North America. We build and scale digital products and technologies to exceed the expectations of our guests and clients. Backed by research, we create remarkable user experiences with increased choice and convenience. We offer end-to-end solutions, simultaneously boosting sales and guest satisfaction.
Compass Digital was developed from within Compass Group, focusing on driving transformation and innovation in the hospitality spaces across Business & Industry, Education, and Healthcare. We power digital in the hospitality experience, ensuring that each touchpoint is optimized for guest satisfaction while leveraging data to achieve additional outcomes.
We are fully integrated into Compass Group, proudly serving its’ various clients through scalable, cutting-edge technologies and solutions.
Job Summary
Join us in transforming healthcare services through thoughtful, user-centred design. As a Senior Product Designer, you'll create digital tools that seamlessly integrate into hospital workflows, directly impacting patient care and provider efficiency. This role offers the unique opportunity to work at the intersection of healthcare and technology, designing solutions that make a meaningful difference in clinical environments.
What You'll Do
● Immerse yourself in healthcare environments to deeply understand the workflows, pain points, and needs of clinical and non-clinical staff who will use your designs.
● Partner closely with Product Managers and Engineers throughout the entire product lifecycle, from initial problem definition to successful solution delivery.
● Create comprehensive design solutions, including conceptual sketches, detailed wireframes, and production-ready Figma files that translate complex workflows into intuitive digital experiences.
● Bridge digital and analog workflows by designing interfaces that complement existing clinical processes without disrupting established care patterns.
● Build and evolve design systems that ensure consistency and scalability across all product touchpoints while maintaining healthcare-specific compliance requirements.
● Champion accessibility and inclusive design to ensure solutions work for all users, regardless of ability, technology comfort level, or work environment constraints.
● Explore and implement AI-powered design tools to enhance workflow efficiency, research capabilities, and creative output while maintaining focus on user needs.
● Contribute to strategic product decisions by connecting design insights with business objectives and healthcare outcomes.
What We're Looking For
● Ownership and resilience - You take full responsibility for your work and thrive when navigating complex, ambiguous challenges typical in healthcare environments.
● Balanced approach to craft - You know when to invest in pixel-perfect details and when to prioritize speed and functionality, in an agile environment where we prioritize delivery.
● User-centered healthcare passion - You're genuinely excited about improving healthcare experiences and understand the unique constraints and opportunities in clinical settings.
● Systems thinking - You design with scalability in mind, creating solutions that work across different departments, devices, and use cases within healthcare organizations.
● Growth mindset - You actively seek feedback from clinical users and continuously refine your approach based on real-world healthcare insights.
● AI curiosity - You're interested in how emerging AI tools can enhance both your design process and the healthcare solutions you create.
● Clear communication - You can articulate design decisions to diverse stakeholders, from clinicians to executives, and advocate effectively for user needs.
Required Experience
● 4-7 years of product design experience with a portfolio demonstrating user-centered solutions for complex domains
● Proven track record with complex systems design in healthcare, enterprise software, or similarly regulated industries
● Deep expertise in design systems, accessibility standards, and responsive design with an understanding of compliance requirements
● Strong cross-functional collaboration skills with experience working closely with product and engineering teams in agile environments
● Advanced proficiency in Figma and modern design tools including prototyping and user testing platforms
● Excellent communication and presentation abilities with experience presenting to stakeholders and clinical audiences
● Self-directed work style with the ability to manage complex projects independently while staying aligned with team goal
Preferred Experience
● Healthcare or regulated industry experience with digital products used in clinical or food service environments
● Knowledge of healthcare standards including HL7/FHIR, HIPAA compliance, or other healthcare technology frameworks
● Experience with AI-enhanced design workflows or interest in exploring how AI can improve healthcare user experiences
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Ready to make an impact on healthcare through design? We'd love to see how your skills and passion can help us create digital solutions that truly serve the people who dedicate their lives to caring for others.
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Compass Digital maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1449413
Compass Digital
Bankston B Williams
Job Segment:
Food Service, Hospitality
