SR. VICE PRESIDENT OF COMMUNICATIONS (CHARLOTTE, NC)
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Summary:
The SVP of Communications is a strategic, enterprise-level leader responsible for defining and driving the organization’s communication strategy with a focus on market positioning, reputation management, internal coordination and change management.
Reporting to the Chief Strategy Officer, the SVP oversees both the internal and external communications functions, integrating these areas under a unified strategy and operating model. The role is a trusted advisor to executive leadership, ensuring that communications reinforce business priorities and key themes are woven through Compass and its operating sectors.
Responsibilities:
Executive & Enterprise Narrative
• Create the company’s overarching messaging and identify the appropriate channels as part of an overarching, cohesive communications strategy
• Partner with the CEO and other senior executives to craft and deliver consistent, high-impact communications
• Strike the balance between consistent Compass-wide themes and individual, sector-led focus areas
• Advise on how to optimize communications for GEO
Crisis & Reputation Management
• Provide executive oversight for crisis communication planning, readiness and response
• Coordinate closely with other relevant functions, operations and the global communications team, where appropriate, to ensure external messaging aligns with reputational priorities
• Monitor reputational risks and develop proactive positioning strategies as needed
Change Management
• Define and own the communications strategy for major enterprise initiatives and changes, including system / process implementations
• Partner with HR, Business Enablement and business leaders to communicate organizational impact and foster change understanding and engagement
• Design scalable communication frameworks that support change across diverse employee populations
Functional Support & Coordination
• Oversee relevant support for all corporate functions to ensure communications to the business are planned and sequenced effectively
• Align team resources and messaging strategies to ensure coordination, efficiency and message consistency
• Manage relationship with creative and content production team to ensure brand and voice standards are maintained
Qualifications:
• Experience in corporate communications or related field, with proven track record in building integrated communications strategy
• Deep expertise in internal and external communications in a large, decentralized organization with multiple stakeholders
• Ability to build trust with executive leaders; capable of influencing and advising at the most senior levels
• Demonstrated ability to lead high-performing teams
• Exceptional written and verbal communication skills; strong editorial judgment
• Strategic and systems-oriented thinker, comfortable operating in ambiguity
• Experience of working for a publicly traded company preferred
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf
Req ID: 1503767
Compass Corporate
Jonee Love
[[req_classification]]
Job Segment:
Food Service, Hospitality
