Hospitality Aide - Chicago
Salary: $18/Hr-$22/Hr
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.
Job Summary
The Hospitality Aide is responsible for creating a warm, welcoming, and professional environment for all clients, executives, and staff. This role supports daily operations by maintaining public areas, assisting with meetings, and serving as a key point of contact for reception and executive teams.
Key Responsibilities
• Provide high-level internal and external customer service
• Greet employees and visitors with professionalism, maintaining eye contact and a welcoming demeanor
• Maintain cleanliness and organization of all office spaces, including work areas, conference rooms, lobby, and kitchen
• Set up and reset conference rooms for meetings, ensuring furniture is properly arranged and presentable
• Restock office, kitchen, and pantry supplies as needed
• Monitor and remove trash at regular intervals
• Maintain kitchen areas, ensuring sinks are clear and dishwashers are used effectively
• Report maintenance issues and coordinate basic office equipment repairs
• Support vendors (catering, AV, etc.) to ensure seamless service delivery
• Provide basic office technology and administrative support
• Follow all security, fire, health, and safety procedures
• Conduct opening and closing walkthroughs as needed
• Communicate effectively with team members and other departments
• Stay aware of daily business activity and proactively address needs
• Lift and move conference furniture up to 50 lbs as required
• Perform additional duties as assigned
Preferred Qualifications
• 2 to 3 years of experience in hospitality, client service, housekeeping, or similar environments
• Strong customer service mindset with a commitment to high service standards
• Ability to multitask and prioritize in a fast-paced, client-facing environment
• Excellent verbal communication and interpersonal skills
• Basic computer and office equipment knowledge
• High attention to detail and organizational skills
• Reliable, punctual, and committed to operational excellence
• Professional, discreet, and able to handle confidential information
• Strong sense of ownership and accountability
Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates in Rapport are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1504445
Rapport a specialized division of FLIK Hospitality Group
Job Segment:
Event Planning, Administrative Assistant, Kitchen, Housekeeping, Hospitality, Administrative
