SR. Retail Manager
Salary: $67,000-$70,000
Pay Grade: 12
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
As Sr. Retail Manager, you will provide oversight for all operations of our high-traffic fan store located in Wrigley Field. The SR. Retail Manager leads all store operations at the location and is responsible for making sure the store functions smoothly while optimizing profits. The Sr. Retail Manager will direct restocking efforts, the floor merchandising plan, inventory management, as well as conduct hiring, scheduling and training. In this position, the Sr. Retail Manager must be able to garner respect and motivate personnel to perform at their maximum capacity while keeping the store in excellent working order. The ideal candidate will be an experienced retail operations leader who is focused on people and quality standards.
Detailed Responsibilities
• Recruit and hire new employees, including team orientation training
• Train, manage, and regularly evaluate staff performance, including Annual and Mid-year Staff Reviews.
• Manage all store operations and delegate responsibilities
• Take a hands-on approach to ensuring our standards are being executed
• Supervise employees, providing coaching and mentorship to optimize productivity and increase sales
• Monitor the store's budgets and payroll, making every effort to maximize efficiency and profits. Identify and implement plans for continual operational improvement.
• Ensure high standards of merchandising at all times
• Manage appropriate levels of stock
• Direct warehouse operations and monitor the flow of merchandise from receipt to distribution utilizing the Retail Cloud POS and Inventory Management System.
• Address customer complaints/feedback in a professional manner
• Maintain current knowledge of market/trends and team players
• Analyze and predict sales, and sale trends to help make informed decisions
• Maintain all necessary business tracking and reporting.
• Uphold compliance with all legal, health, and safety guidelines
• Conduct discipline, coaching, and, when necessary, termination of employees
• Protect against loss by monitoring security and training staff
• Planning and managing special event setups and tear downs
• Ensuring compliance with all Levy Policies and Procedures
• Other duties as assigned
Retail Manager Requirements and Qualifications
• 3+ years experience in a retail operational position
• Bachelor's Degree with a focus in Business is preferred
• High level of computer literacy
• Passion for retail. Must be able to multitask
• Must be flexible with schedule, able to work nights, weekends and holidays
• Excellent interpersonal and stakeholder management skills
• Ability to stand /walk long hours (8+ hours/day). Frequent stretching, reaching and bending
• Ability to lift heavy objects (30-50 lbs.) on a semi-regular basis
Curious about Life at Levy? Check it out: Levy Culture
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Levy maintains a drug-free workplace.
Req ID: 1544092
Levy Sector
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Katie Schneider
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Nearest Major Market: Chicago
Job Segment:
Payroll, Merchandising, Finance, Customer Service, Retail
