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Senior Concessions Manager - Soldier Field

 

Salary: 70,000 - 80,000

Other Forms of Compensation:  

Pay Grade: 12 

 

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. 

 

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. 

Job Summary

 

The Senior Concessions Manager at Soldier Field is responsible for overseeing high-volume, event-based concessions operations while directly leading and developing hourly team members. Working for Levy, this role ensures operational readiness, inventory and pricing accuracy, safety and sanitation compliance, and delivery of Levy’s hospitality standards during all events. The Senior Concessions Manager partners closely with concessions leadership to support large-scale events and maintain consistency across the stadium’s concessions program.
 

Key Responsibilities:

  • Serve as a senior concessions leader on duty for assigned zones, supporting oversight of multiple stands and high-volume operations during events
  • Oversee and support inventory accuracy across assigned areas, including counts, transfers, requisitions, and variance resolution
  • Assist in leading event readiness for assigned areas, including supporting staffing alignment, stand set-up, product levels, equipment readiness, and required signage
  • Provide leadership and guidance to hourly team members and leads through real-time coaching and reinforcement of Levy service standards
  • Conduct operational walks during events to identify issues, support corrective actions, and escalate trends or risks to concessions leadership
  • Assist in ensuring menu board execution and pricing accuracy across concessions locations, supporting consistency of menus, item availability, and pricing during events
  • Act as an escalation resource for guest concerns, operational challenges, and team member issues within assigned areas
  • Manage, calculate, and input team member tips and commission information accurately and in a timely manner, ensuring proper documentation and payroll alignment

 

Preferred Qualifications:

  • 3+ years of food and beverage operations experience, preferably in a stadium, arena, or other high-volume, event-driven environment
  • Demonstrated experience supporting large-scale or complex concessions operations
  • Bachelor’s degree in Hospitality Management or a related field preferred
  • Strong knowledge of concessions operations, inventory accuracy, pricing controls, and menu execution
  • High level of computer literacy, including POS systems, inventory platforms, scheduling, payroll-related tools, and reporting systems
  • Ability to lead effectively in fast-paced, high-pressure event environments
  • Passion for hospitality, food, beverage, and retail with strong communication and leadership presence

Curious about Life at Levy? Check it out: Levy Culture

 

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

 

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

 

Applications are accepted on an ongoing basis. 

 

Levy maintains a drug-free workplace.

 

Req ID:  1530334

Levy Sector 

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Olivia Fisher 

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Job Segment: Payroll, Finance

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