Senior Catering Sales Coordinator

Objective

To achieve annual catering sales goals and revenue, while working in 
partnership with operations to deliver “The Levy Difference.” Results are 
achieved through implementation of objectives, analysis of results and living The 
Levy Difference.

Focal Points of Responsibility

All major areas of responsibility are achieved through the Core Signature 
Guidelines.
As a Senior Catering Sales Coordinator, the expectation is higher-management 
levels of Clients, Communications, and Accountability to include additional job 
responsibilities as assigned, such as management of location CRM system to 
ensure its efficiencies.

Operations

• Completes projects in a timely and professional manner
• Provides professional clerical support including filing, copying and typing of 
letters/memos
• Ensures that appropriate Catering materials are always available
• Manages multiple projects concurrently
• Provides ready assistance to Catering management to ensure all catering 
services exceed guest expectations
• Manages the distribution of inquiries efficiently
• Takes initiative within all aspects of the position
• Has strong attention to detail
• Coordinates menus, promotions and programs as outlined by the Director of 
Catering in accordance with Levy standards
• Manages the distribution of internal paperwork efficiently
o Currently distributing everything at 28 days prior to the event, and any 
pop up or revised events within that time period.
o Maintaining the primary function book so that it is completely up to
date, in proper sequence, and ensure there are no missing BEO’s 
(Banquet Event Order)
o Any urgent revisions and /or pop-ups are to be hand delivered and 
phoned/emailed for anyone that was unable to receive a hand 
distributed copy
• As a senior coordinator, you will be assigned groups both internal and 
external, to detail
• Initiates contact with clients to secure their food and beverage selections in 
advance of event dates
• Prior to event
o Delivering Welcome letters with timeframe guidelines
o Creating Banquet Event orders
o Catering Contract
o Offering Tastings/Pre-cons as warranted
o Invoice for event
▪ Collecting 100% of estimated charges in advance of the group’s 
arrival unless authorized by the General Manager for post-billing
o Obtaining Signed copies of all event orders executed
• Communicates client’s needs through timely, detailed written and verbal 
communications to ensure internal understanding / compliance and external 
guest’s expectation of services
o Distributing Event Orders 28 days prior to the start of the function
o Participating in weekly BEO meetings to review pertinent information 
with other departments
• Holds team accountable to steps of service to deliver great guest service
• Ensures show quality standards are maintained at all times
• Post Event
o Obtains and enters in correct consumption numbers within 2 business 
days
o Processes the event’s work orders to completion within 2 business 
days of the events completion
o Communicating to the building partner that the event is closed and 
ready for billing
o Send thank you card/gift to client
o Obtain client feedback and relay that information to appropriate 
department/s
o Maintain a Levy standard “Perfect File” for all team files

Position Requirements

Able to communicate effectively with management team, guests and team 
members by speaking and comprehending English
• English reading, writing, math and computer skills required
• Ability to taste and evaluate food and beverage products
• Stamina to work 60 hours or more per week
• Must be able to work extended shifts of 10 hours or more as business 
dictates
• Must be flexible with schedule and able to work different shifts
• Possible job hazards include, but are not limited to; slips, trips, falls, burns, 
cuts and strains
• Must be able to reach, lift, stoop, bend and perform extensive standing and 
walking (including stairs) throughout shift
• Ability to use hands in using office equipment, including the computer system
• Ability to talk and hear to conduct phone correspondence
• Close vision and focus capabilities to view computer screen and company 
documents