Catering Supervisor

Job Summary

Operations

• Fosters strong relationships with operations by making accessibility and responsiveness a priority
• Participates in the execution of goals, objectives, policies and priorities of all premium department activities
• Follow Levy standard steps of service
• Ensure show quality standards are maintained at all times through effective display and merchandising
• Ensure appropriate teaming levels and inventory levels are maintained throughout the event
• Understand all menus, product offerings, packaging and pricing
• Establish rapport with guests and team members
• Ensure guest expectations have been met and exceeded at all times
• Execute all security, safety, responsible alcohol service and sanitation standards
• Deliver catering menu items and staging equipment to events
• Check the accuracy of orders for loading/delivering: food items, beverages, and equipment
• Coordinate and communicate event logistics and details with other departments
• Manage opening and closing checklists, ensuring all tasks are completed
• Prepare event paperwork, completing pull sheets, event packets, pre-shift notes
• Ensure completion and entering event beverage yields
• Coordinate and communicate event set-up and breakdown to team and/or leads
• Conduct inventory 
• Supervise operations team members daily and at designated events
• Supporting event team members, assisting in event preparations, staging, set-up, and tear-down
• General cleaning duties for the department and facility
• Manage rental equipment ensuring necessary items are delivered and returned
• Assist other operational leaders as needed
• Other duties assigned to make the team successful

Controls

• Can effectively communicate event expectations and follow timelines
• Thoroughly and accurately uses applicable Levy systems (Point-of-Sale, Reserve cloud and more)
• Employs good safety and sanitation practices
• Follows and enforces responsible alcohol service policies
• Assists in completion of required department reports in a timely manner

Team

• Fosters strong relationships with Premium Managers and Operations (culinary, set-up and facilities)
• Promotes a cooperative work climate, maximizing productivity and morale
• Displays a positive attitude towards team members

Job Requirements

• Able to communicate with management team, guests, clients and team members by speaking and comprehending English
• English reading, writing, math and computer skills required
• Ability to taste and evaluate food and beverage products
• Must be able to work extended shifts of 10 hours or more as business dictates
• Must be flexible with schedule and able to work different shifts
• Possible hazards include, but are not limited to slips, trips, falls, burns, cuts and strains
• Stamina to work 30 hours or more per week

• Must be flexible with schedule and able to work different shifts

• Lifts and transports items up to 40 lbs.
• Frequent bending, stooping, reaching, lifting, pushing and pulling