Membership Ambassador
Position Title: Membership Ambassador @ OSU 1922 Club
Pay Range: $22.00 to $30.00
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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Job Summary
Summary: The Membership Experience Coordinator is the primary connection between members and the 1922 Club, delivering an exceptional private club experience through outstanding service, communication, and organization. This role manages member records, reservations, communications, and member preferences while supporting club operations and game-day activities.
Essential Duties & Responsibilities:
• Maintain accurate member profiles, including preferences, dietary restrictions, celebrations, seating requests, and service history.
• Manage reservations, table assignments, waitlists, confirmations, and special requests.
• Coordinate member communications, including confirmations, event reminders, newsletters, and personalized outreach.
• Serve as a primary contact for member inquiries, providing timely and professional support.
• Maintain membership databases and document member interactions to enhance future service experiences.
• Collaborate with culinary and front-of-house teams on VIP arrivals, celebrations, dietary accommodations, and special requests.
• Welcome and engage members, helping build strong relationships and exceptional experiences.
• Support game-day and high-volume operations, including check-in, seating, concierge services, and guest flow.
• Assist with private dining reservations, member events, onboarding new members, reporting, correspondence, and database maintenance.
• Ensure timely communication between departments regarding reservations, member requests, and operational updates.
• Identify opportunities to enhance member satisfaction through proactive service and attention to detail.
• Perform other duties as assigned.
Apply to Levy today!
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates of Levy are offered many fantastic benefits.
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program
For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Nearest Major Market: Columbus
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