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BUSINESS PROCESS MANAGER (HYBRID)

 

 

 

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

The Business Process Manager is a key member of the Sales organization, responsible for supporting people-related processes that enable sales performance, productivity, and growth. Embedded within the Sales department, this role partners closely with Sales Leadership and Corporate Human Resources to ensure effective workforce planning, talent execution, performance processes, and employee experience across the Sales organization.

This position serves as the primary liaison between Sales and HR, ensuring alignment with corporate policies while meeting the operational and strategic needs of a high-performing sales organization.

 

Key Responsibilities

 

Sales Workforce & Talent Management

· Partner with Sales Leadership to support organizational changes

· Coordinate full-cycle hiring activities for Sales roles in collaboration with Corporate HR and Talent Acquisition

· Oversee sales onboarding processes to ensure timely ramp-up

· Assist with promotions, job changes, and compensation adjustments, within established frameworks

· Ensure accurate execution of compensation-related processes, including assistance with offer letters for Sales employees

 

Employee Relations & Compliance

 

· Serve as the first point of contact for people-related inquiries within Sales

· Partner with Corporate HR on employee relations matters and policy interpretation

· Manage the creation of consulting agreements, collaborating with Management and Legal

· Ensure consistent application of corporate policies, employment practices, and compliance requirements

 

 

People Operations & Reporting

 

· Maintain accurate employee data and documentation for Sales teams in HR systems

· Support audits, reporting requirements, and process improvements

Personnel Assets & Equipment Management

· Manage Sales personnel assets, including company vehicles, laptops, mobile devices and related equipment

· Coordinate asset tracking, transfer upgrades, and returns for new hires, role changes, and offboarding

· Partner with IT, Fleet Management, and Finance to ensure timely provisioning and compliance with corporate standards

· Maintain accurate asset records, inventories, and acknowledgements in designated systems

· Serve as primary point of contact within Sales for asset-related questions and escalations

 

 

Qualifications

· Bachelor’s degree in Business Administration, Human Resources, or a related field

· 2–4 years of experience in People Operations, or a related role

· Professional HR certification a plus

· Strong understanding of performance management, employment practices, and compensation concepts

· Ability to operate effectively within a matrixed organization

 

 

Core Competencies

· Strong business and commercial acumen

· Professional judgment and discretion

· Stakeholder management and executive communication skills

· Analytical mindset with attention to detail

· Ability to work independently while aligning with corporate HR standards

· Strong interpersonal and problem-solving skills

 

Apply to Compass Group today!

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

 

Compass Corporate maintains a drug-free workplace.

 

Applications are accepted on an ongoing basis.

 

Associates at Corporate are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

 

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

 

Req ID:  1498250

Compass Corporate 

Julia Vogel 

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Job Segment: Food Service, Hospitality

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