COMMUNICATIONS & CHANGE MANAGER (HYBRID) - CHARLOTTE, NC
Position Title: COMMUNICATIONS & CHANGE MANAGER (HYBRID) - CHARLOTTE, NC
Pay Grade: 16
Reports To: VP, Business Excellence & Innovations
Salary: $80,000-$90,000/yr.
Other Forms of Compensation: Bonus Eligible
Growth. Opportunity. Excellence.
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come grow with us. We are Canteen.
Job Summary
Canteen is seeking a Communications and Change Manager responsible for developing and implementing the communication and change strategies for Canteen initiatives. This position reports to Canteen’s VP of Business Excellence and Innovations. The Communications and Change Manager is responsible for the planning, development and execution of change management strategies for company projects with the goal of driving engagement and adoption with those impacted by the change. This includes the development of change and communication deliverables necessary to deliver projects according to plan.
The role will focus on enterprise-wide initiatives involving changes to both technology and business processes.
Essential Role Responsibilities:
- Collaborate with internal and external groups to formulate and develop change management strategies.
- Develop and maintain strong working relationships across a broad spectrum of teams and departments.
- Execute change management strategies using a variety of communication methods that use clear and concise language.
- Research, write, edit and measure the success of all communication materials.
- Always model a positive team spirit to all team members, displaying a genuine willingness to integrate input from others into change management plans and materials.
- Assist in developing best practices and tools for project execution and management.
- Complete assigned operational tasks and/or projects.
Qualifications:
- 5+ years professional experience in corporate, agency or public-sector communications role.
- Must be willing to travel up to 35%.
- Experience presenting to large groups of people via webinar and/or in-person.
- Experience in Change Management valued but not required.
- Experience in Vending, Micromarkets and/or Office Coffee Service industries valued but not required.
- Proficiency in Microsoft Office programs required.
- Experience with Camtasia, Snagit or other video development software preferred.
- Ability to manage multiple tasks and deadlines with a positive, can-do attitude.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule formSuperb written, verbal communication, and interpersonal skills a must.
- Ability to write, effectively present information, and respond to questions those impacted by the change.
Apply to Canteen today!
Canteen is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Associates at Canteen are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
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