COORD, CONFERENCE (HYBRID, CHARLOTTE, NC)
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Summary
Job Summary:
The primary duties of this position is to effectively and consistently deliver seamless events, conferences and meetings that add to the success of the company’s objectives, maximize value and optimize resources. Duties include assisting in the accurate and successful scheduling and execution of event logistics, addressing the needs of in-house groups before and during their meeting and reconciliation of event reporting.
This position is primarily in-person, with flexibility for hybrid work based on the event schedule.
Key Responsibilities:
- Assist with the oversight of the event calendar to ensure proper utilization and optimization of conference center space
- Ascertain complete client event needs and participant counts to book the appropriate sized meeting room for each group
- Respond to and address all client inquiries within a timely and professional manner
- Greet meeting participants and direct them to meeting space
- Facilitate client requests including room set-up, catering needs, audio/visual requirements, etc. to ensure all event needs are met
- Serve as on-site group contact leading up to and during event activities
- Schedule and conduct facility tours to earn new business opportunities
- Perform regular facility maintenance checks to ensure equipment, space and amenities are in optimal, functional condition
- Ensure the timely submission and processing of invoices for facility rental, catering and other services
- Escalate complex booking conflicts to Managers for immediate resolution
- Develop and manage event timelines to ensure all deadlines are being met
- Ensure that all events have a survey tool in place to measure event results
- Ensure post-conference reporting is accurately performed and reviewed with stakeholders
- Distribute all meeting information and supplies to attending personnel
- Maintain inventory and stock of conference center materials
- Occasional evening and weekend events
- Perform other duties as assigned
Requirements:
- Bachelor’s degree in hospitality or relevant field of study, with at least 2 – 3 years’ experience
- Strong communication skills with an ability to write concisely and succinctly
- Ability to engage with cross-functional teamsStrong organization skills and attention to detail
- Focus on customer service and driving results
- Proven ability to manage multiple tasks and deadlines in a fast paced environment
- Drive for accuracy and going above and beyond at all times
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1520109
Compass Corporate
Alexis Ditaway
[[req_classification]]
Job Segment:
Food Service, Hospitality
