APPLY NOW »

DIRECTOR, PAYROLL OPERATIONS (HYBRID)

 

 

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Compass has an exciting opportunity for a Director of Payroll Operations.  This position is located at our Charlotte headquarters and offers a hybrid work schedule.  

 

Responsibilities:

  • Responsible for design Payroll Operations Quality Assurance program to include operational assessments required for issue identification and prevention
  • Design and implement root cause assessment methodology 
  • Provide preventative solutions to minimize impact of payroll errors on operators and decrease rework inefficiencies within the Payroll Operations team
  • Design and manage metrics and metrics based platforms required to support the Payroll Operations 
  • Develop strategic training approach and provide input to Payroll Training team to increase effectiveness of Payroll Operations team interface with customers
  • Responsible for automated reconciliations and process implementation including the application design, application development, testing, implementation and migration to Operations
  • Manage internal and external payroll projects related to Payroll Operations
  • Communicate complex and technical ideas with both technical and non-technical staff and management at all levels to obtain business owner acceptance of Quality Assurance program 
  • Manage process improvement projects in liaison with Payroll Operations Managers
  • Assess financial and technical impact of projects
  • Manage and increase the effectiveness and efficiency of Payroll Services provided to field operations, through continuous improvement in each Operations Team as well as coordination and communication between Payroll Operations and external departments. 
  • Develop Customer Satisfaction strategies to achieve year on year improvement
  • Develop strategies to achieve SLAs with continuous improvement 
  • Achieve Control Self-Assessment goals through the continuous review and implementation of controls needed to safeguard payroll

 

Qualifications:

  • Bachelor’s degree in accounting or finance required
  • 8+ years of payroll experience in multi-state environment
  • 8+ years of management experience
  • 5+ years SAP experience
  • Ability to prioritize and manage multiple projects in a deadline-driven environment
  • Ability to effectively lead change within department and across organization
  • Proficiency in Microsoft Office programs 
  • CPP preferred

Apply to Compass Group today!

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID:  1373957

Compass Corporate 

MIRANDA CARTERET 

[[req_classification]] 


Job Segment: Payroll, Food Service, Finance, Hospitality

APPLY NOW »