GLOBAL EXECUTIVE VICE PRESIDENT

Executive Summary

Join Compass Group for a rewarding career in business and industry dining. Work with 16,000 chefs across all industries to provide world-class meals.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Compass Group.

At Compass One, we embrace phenomenal leaders with a passion for food, beverage, hospitality excellence, facilities services, and customer obsession. We strive to build a work environment where you can be challenged, impactful, and valued for your expertise. We are committed to providing learning pathways and personal growth while encouraging a culture that supports and encourages each other. Diversity and inclusion are essential to our company culture, and top talent is the core of our success.

We offer outstanding opportunities for personal and professional growth, a competitive benefits package, and a fun and inclusive work environment where people feel valued.

If you aspire for growth and culinary excellence, come join our team!

Located in LA, Seattle, DC, or NYC, this role reports to the Compass One CEO at Amazon. The EVP guides strategy for Compass One at Amazon globally.

The Global EVP partners directly with Compass One's CEO and account central leadership team to cultivate positive relationships within local operating teams, sectors, countries, and client leads. These relationships are essential for driving global growth and efficiencies, with the Global EVP excelling in business development, strategic thinking, and Sector growth leadership.

This is an excellent opportunity for a highly driven hospitality professional who leads high performing teams.

Key Responsibilities

Client Relationships and Performance Reporting:

• Excellence: Steering and consolidating the monthly reporting for regional clients (financial and non-financial) in coordination with the country’s operations to drive decisions and performance. Provide monthly updates for the clients using Qualitative and Quantitative reporting.
• Innovation: Understanding the different consumer experiences with the services, including: any differences across regions, application of Technology, Data, analytics, and consumer preferences.
• Support regional managers and clients with the necessary standards and requirements for financial dashboards, quarterly business reviews, and benchmarking reports.
• People: Providing advice on consumer experience, employee training marketing, and opportunities through compelling analyses and reports of dynamic industry trends, standard methodologies, and economic forecasting.
• Sustainability: Supporting the sustainability strategy at the site level and in other ad hoc projects if required.

The Global EVP will assist Compass countries and sectors with growth and operational excellence to ensure ongoing contract success.

• Leading calls to provide advice and support on a range of issues concerning contract understanding to ensure organizational compliance.
• Ensuring that the mobilization plan is followed, and any amendments or bottlenecks are identified and advanced promptly.
• Contributing to effective collaboration with countries and regions involved.

Qualifications

• Bachelor’s degree required; MBA strongly preferred.
• Multi-location management experience in a hospitality or operational service environment.
• Experience working in a multi-service operation including, but not limited to food, beverage, janitorial, supply chain, catering, consumer lifestyle experience.
• Experience in the industry, especially in the Business & Industry sector would be a plus.
• Good working knowledge of Power BI and consumer technology platforms in the hospitality and food service industry.
• Good working knowledge of soft and facilities service standards.

We are looking for a qualified professional who excels at working with different partners and has an attitude dedicated to continuous improvement. A background in commercial and customer service is necessary, as well as the skill to communicate and engage partners both internally and externally.

Work closely with CEO and Leadership Team to ensure client happiness and address account problems efficiently.