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QUALITY ASSURANCE TECHNICIAN (FULL TIME)

 

  • We have an opening for a full time QUALITY ASSURANCE TECHNICIAN position.
  • Location: TIAA Financial Services - 8500 Andrew Carnegie Boulevard, Charlotte, NC 28262. Note: online applications accepted only.
  • Schedule: Full time; Monday through Friday, hours may vary. More details upon interview. 
  • Requirement: Previous janitorial leadership, hospitality, or customer service experience is preferred.
  • Pay Range: $20.50 per hour to $21.00 per hour

 

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). 

 

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1547297.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

 

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions.  This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

 

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

 

Job Summary

SUMMARY:

 

Under general supervision and according to the established policies and procedures, conducts quality assurance audits, space inspections, shop inspections, mechanical space inspections, room and area inspections and department evaluations.

 

Incumbent is guided by thorough knowledge of computer software system for quality program, word processing, data management, supervision, and basic building system knowledge.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Plans, organizes, and controls functions of computerized Quality Assurance programs in maintenance operation.
  • Prepare, set-up system, and maintain computerized Quality Assurance program and schedule all inspections, audits and evaluations as per established matrix.
  • Conduct all inspections, audits, and evaluations as per the established matrix.  Investigate all complaints regarding quality issues.
  • Operates and maintains Cleantelligent software system and all other data, hardware software systems related to the departments operation.
  • Support performance improvement and safety activities.
  • Audit, research, gather data and prepare reports on quality assurance and day-to-day operations.

 

 

Performs a variety of duties:

  • Responds to emergencies at the facility as directed.
  • Submits ideas on continuous quality improvement.
  • Takes minutes and participates in committees as required.
  • Must be able to drive a motorized vehicle on a daily basis
  • Performs related and other department duties as required.

 

QUALIFICATIONS:

 

  • Associates Degree in an Engineering or Business Field, and 5 years’ of experience in the maintenance field with a demonstrated skill in one trade and a good understanding of other trades through work experience at similar institutions, or;
  • High School Diploma/GED and 10 years’ experience in the maintenance field, with a demonstrated skill in one trade and a significant understanding of other trades acquired through work experience at similar institution/s, and;
  • The ability to read, comprehend and transmit complicated detailed instructions in writing and orally. 
  • Effective written (spelling/grammar) skills, computer proficient (Microsoft Office, specifically proficiency in Excel & Word etc.) Database management, accounting, and knowledge of various office equipment/systems. 

Associates at ESFM are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

About Compass Group: Achieving leadership in the foodservice and facility management industry

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Applications are accepted on an ongoing basis.

ESFM maintains a drug-free workplace.

ESFM 


Nearest Major Market: Charlotte
Job Segment: Food Service, Hospitality

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