Vice President of Food and Beverage Hospitality - Spectrum Center

Job Summary

At Levy, we create unforgettable experiences in the world’s most exciting sports and entertainment destinations. We’re looking for an exceptional hospitality leader to join our team as Vice President of Hospitality at Spectrum Center, home of the Charlotte Hornets and one of the premier sports and entertainment destinations in the Carolinas.

This is an incredible opportunity to lead the hospitality operation at a dynamic, high-profile venue in the heart of Uptown Charlotte. The Vice President of Hospitality will serve as the senior Levy leader on site, overseeing the overall strategy, execution, and financial performance of the food and beverage operation while building an outstanding culture and delivering exceptional experiences for guests and partners.

As Vice President of Hospitality, you will provide strategic and operational leadership across all aspects of the hospitality business, including premium dining, concessions, culinary, catering, and special events. You will work closely with the Charlotte Hornets and Spectrum Center leadership to continuously elevate the guest experience while driving innovation, operational excellence, and profitable growth.

You will lead a talented team of hospitality professionals and create an environment where team members feel empowered to deliver Levy’s vision of creating experiences that are Different. Better. Special.

What You'll Do

• Provide executive leadership and strategic direction for the overall hospitality operation at Spectrum Center.

• Build and maintain a strong, collaborative partnership with the Charlotte Hornets and Spectrum Center leadership.

• Lead all aspects of food and beverage operations, including concessions, premium hospitality, culinary, catering, clubs, suites, and special events.

• Develop and execute strategies that elevate the guest experience while driving revenue growth and profitability.

• Champion a culture of hospitality, accountability, collaboration, innovation, and continuous improvement.

• Recruit, develop, mentor, and retain a high-performing leadership team while building a strong pipeline of future talent.

• Establish clear operational standards and ensure consistent execution across all areas of the business.

• Partner with culinary and operational leaders to create innovative food and beverage experiences that reflect Charlotte and the Carolinas.

• Identify opportunities to enhance speed of service, technology, product offerings, and overall guest satisfaction.

• Lead budgeting, forecasting, financial analysis, labor management, and cost-control initiatives.

• Develop strategies to maximize revenue across premium, concessions, catering, and special events.

• Ensure compliance with Levy standards as well as all applicable health, safety, sanitation, and alcohol-service regulations.

• Serve as a visible and engaged leader during games, concerts, special events, and other major venue activations.

What We’re Looking For

• Proven senior leadership experience within high-volume hospitality, sports and entertainment, restaurants, hotels, resorts, convention centers, or a similarly complex operation.

• Demonstrated success leading large, diverse teams in fast-paced, high-volume environments.

• Strong financial and business acumen with experience managing significant revenue, budgets, labor, and profitability.

• Exceptional relationship-building skills with the ability to develop trusted partnerships with clients and senior executives.

• A passion for hospitality and creating memorable guest experiences.

• Strong operational instincts with the ability to balance strategic leadership with hands-on execution.

• Experience developing leaders and creating high-performing, engaged teams.

• Ability to lead through change, identify opportunities, and implement innovative solutions.

• Excellent communication, organizational, and decision-making skills.

• Flexibility to work a schedule aligned with the sports and entertainment industry, including evenings, weekends, and holidays as required.