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Vice President of Hospitality Strategy

 

 

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. 

This Role is located at the Spectrum Center with the Charlotte Hornets.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. 

Job Summary

Lead the charge in redefining hospitality! As Vice President of Hospitality Strategy, you will design and drive strategic initiatives that elevate the guest experience, streamline operations, and shape the future of hospitality at the venue. You will collaborate with executive leadership, analyze performance metrics, and spearhead innovative service models tailored to our guests and clients.

Qualifications:

  • Bachelor’s degree in Hospitality, Business Administration, or related field

  • 7+ years of progressive leadership experience in hospitality or venue management

  • Proficiency with financial analysis and strategic planning

  • Strong knowledge of food & beverage operations

  • Experience implementing and managing high-impact initiatives

Key Responsibilities:

  • Lead strategic planning initiatives across all hospitality departments

  • Evaluate performance metrics and drive continuous improvement

  • Collaborate with senior leaders to align guest services with company goals

  • Oversee budgeting, forecasting, and operational efficiencies

  • Ensure service standards are consistent with brand expectations

  • Cultivate strong relationships with internal stakeholders and external partners

Curious about Life at Levy? Check it out: Levy Culture

 

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis. 

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

 

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

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