IFM SOLUTIONS DEVELOPMENT DIRECTOR-REMOTE
Position Title: IFM SOLUTIONS DEVELOPMENT DIRECTOR-REMOTE
Reports To:
Salary: $145,000 - $165,000
Pay Grade: 18
Other Forms of Compensation: BONUS
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.
This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.
Job Summary
We are seeking a dynamic, results-driven Director of IFM Solution Development to lead the design of cost-effective, operationally sound facilities management solutions aligned with client objectives. This role supports new business development and renewals, overseeing multiple large-scale, multi-service proposals simultaneously. The ideal candidate is a strategic, client-facing leader who collaborates with sales, SMEs, operations, and executives to develop compelling, growth-oriented solutions for ESFM.
Key Responsibilities
Strategic Leadership
Travel required ~50%
Lead strategy sessions to develop win themes and proposal approach
Shape and execute strategies to improve solution development effectiveness
Solutions Process Management
Own the end-to-end solutions process and lead cross-functional working sessions
Review RFPs to evaluate spend, scope, and SLAs
Participate in opportunity assessments and define winning strategies
Collaborate to build comprehensive solutions: labor models, savings commitments, service improvements, transition plans
Vet proposals with stakeholders across sales, ops, transition, procurement, and finance
Deliver clear, compelling proposal content, Q&A responses, and presentations
Costing & Financial Analysis
Create detailed cost estimates using internal pricing models
Perform financial analysis, benchmarking, customer baselines, and bridge modeling
Leverage expertise in IFM (hard/soft services) to craft competitive, tailored solutions
Benchmark & Data Development
Contribute to internal benchmarking efforts
Analyze and interpret large datasets; clean, structure, and extract insight from data to inform decision-making
On-Site Data Collection
Conduct site visits to gather data for solutioning and proposal development
Relationship Building
Partner with sales to align on RFx strategy, client interaction plans, and proposal execution
Represent solutioning team in client meetings, site visits, and presentations
Qualifications
Education & Experience
Bachelor's degree or equivalent experience in a relevant field
5–10 years in IFM solution development or operations
Strong knowledge of IFM (Integrated Facilities Management) structures and delivery models
Communication & Presentation
Excellent written and verbal skills
Confident presenting complex topics to diverse audiences
Client-facing experience required
Financial Acumen
Advanced knowledge of financial concepts, cost modeling, and savings analysis
Skilled in analyzing and articulating financial impacts in proposals
Analytical & Reasoning Skills
Strong quantitative and problem-solving capabilities
Able to interpret complex documents and navigate multiple decision paths
Technical Proficiency
Expert in Microsoft Office; Excel skills required
Strong project management, prioritization, and attention to detail
Adept at navigating ambiguity, filling process gaps, and proactively resolving issues
This role demands strategic vision, executional excellence, and the ability to drive high-impact proposals that win business and advance ESFM’s goals.
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Eurest Services maintains a drug-free workplace.
Associates at ESFM are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID:1427985
Compass Corporate
Brandy Wilson
