E15 - Director of Strategy and Analytics in Sports

Job Summary

The Director, Strategy & Analytics for the Chciagoland Area will lead delivery of analytics and insights to operators and partners across the market. In this role, you will be responsible for working with Levy’s Vice President of Hospitaliy, Director of Operations adn Regional Strategy & Analytics partners to develop analytical insights and technology recommendations for hospitality initiatives. This position will also establish and advance the methods, processes and standards of analytics, financial analysis, and partner service that support Levy Operations.

Responsibilities:

• Serve as the principal analytics partner to senior client and Levy leadership, shaping their strategies and business objectives
• Own the analytical view of the venue — physical configuration, technology roadmap, and operational processes — and use it to guide investment and design decisions
• Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution based on team objectives and fan feedback
• Drive strategic pricing strategies across concessions, premium, and retail, including dynamic and variable pricing, yield management, and price testing to maximize revenue and per-cap performance
• Identify opportunities to change existing product offering or distribution
• Develop reporting (heat maps, dashboards, slide decks, status updates) standards and formats for partner and operator end use
• Translate guest insights into recommendations and drive adoption of the resulting action items with operators and partners
• Analyze and build optimal solutions around variable labor and cost of sales management
• Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability
• Spearhead AI-related initiatives for the venue, identifying, piloting, and scaling artificial intelligence applications that improve forecasting, pricing, guest experience, and operational efficiency
• Prioritize, resource, and where needed personally deliver ad-hoc analytics projects
• Own strategy development for new technology initiatives in partnership with the team’s strategy department
• Lead business review process to share performance updates and opportunities

Ideal Qualifications

• Self-starter who sets the analytics agenda and translates it into business impact
• Ability to develop and own stakeholder relationships
• Track record of influencing senior executive and ownership-level decision makers
• Ability to work collaboratively in a consultative role
• 5+ years of experience in quantitative, analytical consulting, and/or client-facing businesses as well as experience interacting with internal organizational leadership
• Bachelor’s, Master’s, and/or Doctorate degree in business analytics, statistics, economics, or a related field
• Experience in Excel with experience in financial modeling a plus
• Experience using SQL, R, Python, PowerBI, and/or Tableau for data analysis
• Experience in using data visualization tools, visual features of statistical software tools or Powerpoint to communicate complex ideas to non-technical audiences
• Experience in survey analytics
• Experience in data-driven pricing and/or yield management
• Can share examples of using data to solve complex problems
• Food service operations awareness/experience
• Experience communicating complex ideas to non-technical audiences
• Excellent interpersonal and stakeholder management skills
• Proactive approach to problem solving and adding value

Expectations:

The E15er will be expected to work onsite for most of the week at locations throughout the Chicagoland area. Regualar event attendance is expected required.