Assistant Director of Environmental Services Training and Administration

Job Summary

The Assistant Director of Training and Administration is responsible for overseeing the development, implementation, and standardization of processes and training programs for the Environmental Services division of a local hospital. This role ensures compliance with regulatory agencies, drives innovation and safety initiatives, and collaborates with infection prevention teams to enhance patient safety and reduce hospital-acquired infections. The Assistant Director also focuses on employee engagement, retention, and data-driven decision-making to improve operational efficiency and organizational effectiveness.

Key Responsibilities:

• Develop and implement standardized workflows, policies, and procedures across all hospital campuses to ensure consistency, efficiency, and adherence to industry best practices.
• Design, develop, and oversee comprehensive EVS training programs for frontline staff and management teams, including onboarding, recertifications, and leadership development, ensuring alignment with corporate and regulatory standards.
• Monitor, track, and ensure compliance with internal company policies, OSHA, EPA, CDC, Joint Commission, and other regulatory agencies to mitigate risk and avoid penalties.
• Lead pilot programs and collaborate with external vendors and internal teams to evaluate and implement innovative, ergonomic, and sustainable solutions that enhance safety, efficiency, and overall performance in housekeeping operations.
• Partner with infection prevention teams to design and execute initiatives that reduce the risk of hospital-acquired infections (HAIs), including the integration of new technologies, enhanced cleaning protocols, and staff education programs.
• Develop and implement strategies to increase employee and manager engagement, reduce turnover, and foster a culture of accountability, motivation, and teamwork.
• Analyze operational and compliance data to identify trends, address client needs, and drive business improvement initiatives that align with the organization’s goals and objectives.
• Lead cross-functional teams to conduct safety audits, create action plans, and implement process improvements that align with Lean Six Sigma and other continuous improvement methodologies.
• Act as a key liaison between the EVS division, infection prevention, supply chain, and other stakeholders to ensure alignment and successful implementation of department goals.
• Oversee and execute specialized projects and pilot initiatives to support the organization’s strategic goals, including technology integration and operational advancements.

Preferred Qualifications: 

• Four year college degree and/or equal related experience required.
• Six years of housekeeping management experience in a hospital or healthcare environment required.
• Must have the ability to analyze and interpret financial and other data.
• General business acumen.
• Excellent interpersonal skills.
• High customer service and quality attitude.
• Ability to work under pressure and meet established goals and objectives.
• Public speaking skills.
• Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements.
• Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required.
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook.