Assistant Director of Training and Development, Environmental Services
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.
Salary: $80000 - $90000 / year
Job Summary
The Assistant Director of Environmental Services Training and Development is responsible for designing, managing, and continuously improving all aspects of staff development and compliance education within the EVS department. This includes onboarding, recertification, just-in-time coaching, specialized training programs, and documentation tracking. This role ensures regulatory readiness and operational excellence through comprehensive training and staff development systems that align with regulatory agencies and internal quality standards.
Key Responsibilities:
- Ensure all training programs align with federal, state, and hospital regulatory standards (e.g., Joint Commission, OSHA, CMS).
- Maintain up-to-date knowledge of training requirements and translate them into staff programs and competencies.
- Partner with Infection Prevention, Quality, and HR to support survey readiness through staff education.
- Oversee the onboarding of all new hires, including EVS managers and frontline staff.
- Design and implement specialized training tracks for high-acuity areas.
- Lead manager training and leadership development initiatives to support long-term retention and promotion.
- Coordinate simulation lab and hands-on training schedules with training managers.
- Deploy just-in-time training for compliance gaps, audit findings, or recurring performance issues.
- Support targeted interventions for staff flagged through audit reports or leadership referrals.
- Develop rapid training modules and checklists to meet immediate operational needs.
- Maintain accurate employee training files, competency checklists, and recertification records.
- Ensure timely and complete documentation of all staff training and development activities.
- Coordinate with HR and IT to align training platforms and LMS systems with department needs.
- Establish KPIs to evaluate training effectiveness, completion rates, and staff readiness.
- Generate reports for leadership on training compliance, trends, and improvement areas.
- Use data to proactively identify gaps and recommend interventions to close them.
Education & Experience:
- Bachelor’s degree in Healthcare Administration, Business, Education, or related field required.
- 2–5 years of experience in healthcare, EVS, training, or operational leadership roles.
- Strong knowledge of regulatory standards in healthcare.
- Background in training development, adult learning principles, or quality improvement initiatives.
- Excellent organizational, project management and time management skills.
- Strong verbal and written communication across all levels of the organization.
- Ability to analyze data, interpret audit trends, and develop action plans.
- Proficient in Microsoft Office Suite, learning management systems, and data tracking tools.
- Demonstrated leadership, flexibility, and initiative in fast-paced environments.
Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Crothall are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Crothall maintains a drug-free workplace.
Req ID: 1447541
Crothall Healthcare
TANEISHA JANEA HAMILTON
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