Director of Core Solutions
Salary: $90,000-$100,000
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Reports to: SVP of CORE Solutions
Overview:
The Director of CORE Solutions will drive operational efficiency through process improvement and new technology, in support of Levy’s Strategic Business Objectives. This role involves collaboration with cross-functional teams to streamline processes, reduce costs, and improve team performance relative to company KPIs.
Key Responsibilities:
- Collaborate with property and Levy Home Office leadership to prioritize continual improvement initiatives that align with both field priorities and our company business objectives.
- Evaluate existing processes for inefficiency, redundancies, and automation opportunities.
- Research new technologies, including artificial intelligence, to optimize both venue operational and support function (Purchasing, HR, Finance, etc.) processes.
- Develop detailed project plans to implement new processes.
- Gather and analyze data, performance metrics, and KPIs to quantify process inefficiencies and impact of improvements.
- Present recommendations and return on investment to Levy senior leadership.
- Manage and facilitate rapid improvement events, such as Kaizen or Lean, to quickly address and improve specific operational issues within a short timeframe.
- Facilitate change management by developing training, communication plans, and KPI tracking for each initiative.
Qualifications and Requirements:
- Education: Bachelor’s degree in business administration, Operations Management, Industrial Engineering, Management Information Systems, or a related field.
- Experience: Proven experience (3+ years) in process improvement, business process reengineering, or a related role involving technology. Applicable experience in hospitality or retail industries a plus.
- Certifications (preferred): Lean Six Sigma, Agile, or Project Management Professional.
- Technical skills: Proficiency with data analysis tools (Excel, Tableau, Power BI), process mapping software (Visio, Lucidchart, Miro), and experience with ERP or other relevant enterprise systems.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
