Employee Relations Manager
Salary: $70,000-$78,000
Pay Grade: 11
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Key Responsibilities
- Conduct employee relations and workplace investigations, partnering with Legal, Labor Relations, Security, and Risk Management on complex matters.
- Manage the grievance process, including investigation, documentation, response preparation, settlement recommendations, and representation in grievance meetings, labor-management meetings, and arbitration proceedings.
- Monitor employee relations and grievance trends, identify recurring issues, and recommend proactive solutions to improve workplace relations.
- Coach managers on performance management, trainings and corrective actions.
- Interpret and administer collective bargaining agreements (CBAs), providing guidance to leaders on contract language, labor relations practices, and employee matters.
- Provide Managers guidance on employment policies, procedures, employee relations matters, and the consistent application of company policies.
- Develop and facilitate manager training on employment law, employee relations best practices, and workplace policies.
- Manage and maintain CBA seniority lists, department rosters, and other labor-related records and documentation in accordance with applicable CBA requirements.
- Partner with Operations Managers to proactively address workforce concerns and support positive labor-management relations, and designated guidelines.
- Participate in campus-wide employee engagement initiatives and programs that promote employee connection, recognition, inclusion, and morale while supporting a positive and collaborative workplace culture.
- Support organizational change management initiatives and employee communications.
- Conduct new hire and rehire orientation and educate employees on company policies, procedures, workplace expectations, and available resources.
- Manage unemployment claims and respond to agency requests, ensuring accurate and timely submission of supporting documentation.
- Other duties as assigned.
Qualifications
Required
- Bachelor’s degree in human resources, Business Administration, or related field.
- 3+ years of Employee Relations or Labor Relations experience in a unionized environment. Experience conducting workplace investigations.
- Knowledge of federal and state employment laws including FMLA, FLSA, NLRA, ADA, and EEO regulations.
- Excellent written and verbal communication skills.
- Demonstrated proficiency in Microsoft Excel, including managing employee rosters, seniority lists, workforce data, and creating reports and analyses.
Preferred
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
- Hospitality, food service, retail, or multi-unit experience.
Curious about Life at Levy? Check it out: Levy Culture
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Levy maintains a drug-free workplace.
Req ID: 1567950
Levy Sector
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Katie Schneider
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Job Segment:
Food Service, Risk Management, Hospitality, Finance
