General Manager of Food and Beverage - Banner Lofts
Salary: 90000 - 105000
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
As the General Manager of Food and Beverage at the Banner Loft, you will lead all aspects of this brand-new premium dining and hospitality space located within the United Center—home of the Chicago Bulls and Blackhawks. This newly opened venue offers a modern, elevated experience for guests, and you will play a key role in shaping its culture, operations, and reputation for excellence. You’ll oversee day-to-day operations, build and develop a high-performing team, and ensure every guest enjoys a standout experience.
You will serve as the strategic leader for the space, driving service standards, operational efficiency, and financial performance while representing The Levy Difference in every interaction with guests, team members, and partners.
Key Responsibilities
Lead all operational aspects of the Banner Loft, including service, staffing, training, and financial performance
Champion Levy’s hospitality and service standards to deliver exceptional guest experiences at every touchpoint
Hire, train, and mentor a team of managers and hourly staff to uphold Levy’s core values and operating procedures
Ensure compliance with all health, safety, sanitation, and alcohol service regulations
Drive financial performance by managing budgets, controlling costs, and optimizing revenue opportunities
Collaborate with culinary and beverage teams to ensure menu execution, product knowledge, and presentation meet Banner Loft standards
Foster strong relationships with VIP guests, internal stakeholders, and United Center partners
Use feedback, analytics, and team input to improve operations and the overall guest experience continuously
Ensure all operations reflect the premium nature of the Banner Loft and align with Levy’s brand promise
Responsible for ordering, tracking, and maintaining product inventory across multiple bar areas, ensuring efficient use and minimal waste
Comfortable leveraging a variety of internal tools and external platforms (e.g., staffing portals, POS, and rental reports) to manage schedules, monitor performance, and support operational decision-making
Qualifications
3+ years of experience in a high-end food and beverage or hospitality management role; private club or fine dining experience preferred
Proven experience overseeing bar operations and beverage programs, with confidence managing multiple bars in a high-volume, fast-paced environment
Proven success leading teams in a fast-paced, guest-focused environment
Strong financial acumen with experience managing budgets, inventory, and labor
High-level knowledge of food, beverage, and wine service
Bachelor's degree in Hospitality Management or related field preferred
Strong interpersonal, leadership, and stakeholder management skills
Ability to work evenings, weekends, and event nights as required
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Job Segment:
Chef, Culinary, Food Service, Hospitality
