Retail Admin - United Center

Job Summary

The Retail Admin supports the United Center Retail team and serves as a key point of contact for both Chicago Bulls and Chicago Blackhawks clients. This role is responsible for processing internal orders, coordinating product transfers across multiple locations, and assisting with internal billing processes. The Retail Admin plays a vital role in ensuring smooth day-to-day retail operations while maintaining exceptional communication and client service standards.

The ideal candidate is highly organized, efficient, comfortable working in a fast-paced environment, and confident interacting with internal teams and visitors.

Key Responsibilities

• Process and fulfill internal orders accurately and in a timely manner.
• Coordinate and track the transfer of merchandise between retail locations within the arena.
• Assist with internal billing processes, including preparing and reconciling invoices and reports.
• Maintain accurate records of product movement and order completion using Excel and internal systems.
• Serve as a friendly, professional point of contact for Bulls and Blackhawks clients, retail staff, and visitors.
• Communicate effectively with team members to ensure operational needs are met before, during, and after events.
• Support retail leadership with administrative tasks and reporting as needed.
• Work on-site throughout the arena, including in retail spaces, offices, and storage areas as necessary.

Qualifications

 Experience: 1–2 years in retail operations, administration, or a related field preferred.

Technical Skills:

• • Advanced proficiency in Microsoft Excel (e.g., formulas, pivot tables, reporting).
  • Comfortable using computers, billing systems, and inventory management tools.

• • Excellent written and verbal communication skills.
  • Friendly, approachable, and professional with all clients and colleagues.

Other Requirements:

• • Ability to work efficiently in a fast-paced environment.
  • Comfortable being on your feet and moving throughout the arena as needed.
  • Strong organizational skills and attention to detail.