General Manager II

Job Summary

Being part of the Company Management team is about making a difference.  If you are passionate about providing the best possible service to our clients and their customers then we want you to join our team and make a difference today!  As a General Manager, you will be directly responsible for the overall operation and cost-effective management of multiple dining service departments in more than one facility in a given geography. Ensures team achievement of financial goals and targets.

Key Responsibilities:

• Is well versed in all aspects of foodservice management, with a proven track record of success
• Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client
• Manages all financials including planning, budget development and analysis, and financial reporting
• Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
• Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates
• Conducts management meetings
• Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations
• Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping
• Hires, trains and orientates new management associates

Preferred Qualifications:

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus five to seven years of directly related experience preferred
• Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training
• Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
• P&L accountability and contract-managed service experience is desirable
• Multi-unit management experience preferred
• Experience with cash retail operations
• Retail marketing experience is highly desirable
• Supervisory, leadership, management and coaching skills
• Good communication skills both written and verbal
• Ability to communicate on various levels to include management, customer and associate levels
• Knowledge of financial, budgetary, accounting and computational practices
• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
• Certified Dietary Manager (CDM) certification highly desirable