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ASSISTANT DIRECTOR OF PATIENT DINING SERVICES, HOSPITAL / HEALTHCARE

 

 

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

As an Assistant Director of Patient Dining Services, you will be responsible for supporting the day-to-day operations of patient meal service across a large hospital campus. In this role, you will lead and develop a team of associates dedicated to delivering high-quality, safe, and timely patient meals that support clinical outcomes and patient satisfaction. You will partner closely with clinical, culinary, and nursing teams while managing operational performance, regulatory compliance, and financial goals within your assigned area.

 

 

Essential Duties and Responsibilities: 

  • Oversee patient meal service operations, ensuring timely, accurate, and high-quality delivery of meals that align with physician orders and dietary requirements
  • Collaborate with clinical teams (dietitians, nursing) and culinary leadership to provide nutritious, patient-centered meals that support care plans
  • Support and implement patient dining programs focused on enhancing the patient experience and satisfaction scores
  • Ensure compliance with all healthcare regulations, food safety, sanitation, and infection control standards
  • Manage, train, and develop frontline associates and supervisors, fostering a culture of accountability, service excellence, and patient focus
  • Monitor and manage operational performance, including labor (FTEs), productivity, and departmental budgets
  • Maintain strong relationships with hospital leadership and key stakeholders across the campus
  • Assist in process improvement initiatives to optimize patient meal service efficiency and quality
  • Perform other duties as assigned

 

 

Qualifications: 

 

  • 1 to 3 years of food service management experience, preferably in healthcare or patient dining environments
  • Experience supporting patient meal service operations, including therapeutic diets and tray line/service delivery models, strongly preferred
  • Demonstrated ability to lead teams in a fast-paced, high-volume healthcare setting
  • Strong understanding of food safety, regulatory compliance, and patient satisfaction metrics
  • Excellent leadership, communication, and interpersonal skills
  • Financial acumen with experience managing labor, budgets, and cost controls
  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
  • Associate’s degree preferred; Bachelor’s degree or Registered Dietitian (RD) background is a plus

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID:  1535259

TouchPoint

PASCHA A BELNAVIS

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Nearest Major Market: Detroit
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