Vending Manager- Pacific Division
- Location: Remote.
- Pay Range: $85,000.00-$110,000.00
*Internal Employee Referral Bonus Available
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About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come for the job, stay for the career. We are Canteen.
Job Summary
As the Vending Manager for the Pacific Division, you’ll be the strategic and operational lead for all vending activities across the region. From service schedules and equipment upgrades to data integrity and compliance, you’ll drive performance and profitability with a strong focus on ROI. This role requires a hands-on leader who thrives in the field, collaborates cross-functionally, and ensures alignment with national standards while tailoring solutions to regional needs.
Key Responsibilities
Strategic Leadership & Execution
- Develop and implement strategies for service frequency, equipment upgrades, and refurbishments based on ROI and lifecycle value
- Lead execution of tech upgrades and machine replacement initiatives
- Align local strategies with enterprise goals in collaboration with the Director of Unattended Retail, Branch Leadership, and the MAXIS team
Operational Oversight
- Serve as the primary point of contact for all vending operations in the Pacific Division
- Conduct field audits to ensure machine performance, cleanliness, product variety, and branding standards
- Drive accountability for machine compliance, stocking accuracy, and planogram adherence
Data, Reporting & Analytics
- Oversee vending analytics using internal platforms and DEX data
- Monitor stock-outs, machine profitability, uptime, and service response metrics
- Identify root causes of performance issues and implement corrective actions
DEX Process Management
- Ensure end-to-end functionality of DEX processes with accurate and timely data transmission
- Address training gaps, tech issues, and process adherence with route and service teams
- Drive DEX compliance and data fidelity
Training & Compliance
- Identify knowledge gaps and deliver targeted training in vending operations, DEX, and compliance
- Ensure consistent product mix and merchandising standards
- Lead root cause analysis for service failures and deploy corrective solutions
Equipment Management
- Oversee lifecycle planning for vending machines, including maintenance, refurbishment, and replacement
- Coordinate with national teams on inventory, procurement, and deployment
- Approve upgrades based on usage trends, sales velocity, and profitability
- Ensure equipment meets manufacturer specifications, including software updates
- Collaborate with branch leadership to manage service part inventory and uptime
- Leverage division buying power to advise on cost-effective procurement
Qualifications
- 5+ years in vending or unattended retail operations; multi-site experience preferred
- Strong analytical skills with experience in vending platforms, reporting tools, and DEX systems
- Proven ability to manage vendor relationships and influence service partners
- Demonstrated success managing cross-regional projects with both in-person and remote oversight
- Highly organized, self-motivated, and comfortable with 50% travel
- Experience with Smart Tech and Microsoft Dynamics ticket management systems
Associates at Canteen are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID:1444907
Canteen
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