Catering Operations Manager
Salary: $65,000 - $75,000
Other Forms of Compensation:
Pay Grade: 13
Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.
"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck
Success on our team starts with our culture:
- We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
- A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
- Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
- We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
- We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
- We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
- Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.
“I can have the best food, but if we don’t have good people, it won’t get you very far.”
Job Summary
Join Wolfgang Puck Catering in delivering outstanding food and beverage experiences at the world-class Perot Museum in Dallas, Texas. Be part of a team that caters to a diverse array of guests and events, ensuring every occasion is memorable and perfectly completed. This role involves overseeing all aspects of catering operations, from intimate gatherings to large-scale events, providing outstanding service in a multifaceted and inspiring environment.
The Catering Operations Manager holds duties related to the successful execution and coordination of on- and off-premise Company events. The position requires excellent attention to detail and interpersonal skills, the ability to multitask on a variety of projects simultaneously, and accurate distribution of pertinent information both internally to all departments and to clients and related vendors. You will be expected to have excellent client skills in presentation and marketing.
Key Responsibilities:
- Consult clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client’s budget
- Plan menus in consultation with the clients and chefs
- Negotiate individual vendor contracts
- Delegate to, and ensure that, the Event Manager coordinates and completes the event within the parameters established by the Catering Event Manager
- Recruit, interview, select, and train permanent and casual staff
- Coordinate, lead and motivate the catering team
- Plan staff and event schedules
- Maintain and develop accurate financial and administrative records
- Serve as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events
- Assess contract requirements and ensure happiness with the services delivered
- Perform final review and assessment of catering events to determine if they meet performance and quality standards
- Resolve customer concerns and ensure timely customer payment
Preferred Qualifications:
- Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experience
- Strong organization, time management and team motivation skills are essential for success in this role
- Ability to work independently with little direct supervision
- Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff
- Ability to respond effectively to continuously changing demands
- Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting
- Effective use of discretion to problem solve in a fast-paced environment
- Excellent negotiating skills
- Ability to establish credibility with senior culinary professionals
- Human Resource experience including hiring, training, mentoring and development
- 3-5 years’ experience in a hospitality management environment (preferably in an off-premise catering environment)
- The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business
Apply to Wolfgang Puck today!
Wolfgang Puck Catering is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at Wolfgang Puck Catering are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Wolfgang Puck Catering maintains a drugfree workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1420455
Wolfgang Puck Catering
Michael Abbey
[[req_classification]]
Job Segment:
Event Planning, Catering, Food Service, Chef, Culinary, Hospitality
