Food & Nutrition Field Project Manager, hospitals
Reports to: Regional Vice President
Schedule: Full time; primarily Monday through Friday, with occasional weekends and light travel. More details are available upon interviewing.
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary
The Food & Nutrition Project Manager (also referred to as Project Engineer) is an experienced, highly adaptable foodservice operations professional who functions as an “operator without a portfolio.” This role provides flexible, high-impact support across new, prospective, and existing accounts. This position is responsible for leading and supporting a wide range of operational initiatives, including client site assessments, start-ups, operational audits, process improvements, training, and troubleshooting. The Project Manager plays a critical role in driving operational excellence, client satisfaction, and business retention. This is a hands-on, field-based role requiring significant travel and flexibility, combining operations leadership, project management, and technical execution with strong visibility across the business.
Key Responsibilities
- Support new account start-ups, transitions, and operational rollouts
- Conduct site assessments and operational audits; identify gaps and implement improvement plans
- Re-engineer existing operations to improve quality, efficiency, and financial performance
- Build strong client relationships and support satisfaction and retention efforts
- Partner with Regional Vice President on strategic initiatives and project execution
- Attend meetings, capture notes, and translate discussions into clear action plans and deliverables
- Develop and manage project plans, timelines, and trackers to ensure accountability and follow-through
- Utilize tools such as Smartsheet and Excel to track progress, manage workflows, and report results
- Analyze operational data (census, volume, staffing) to support decision-making and staffing models
- Train and support onsite leadership teams; reinforce standards and best practices
- Provide hands-on support in the field, including troubleshooting and performance improvement
Qualifications:
- Associate degree required; Bachelor’s preferred or equivalent experience
- 5+ years of Food & Nutrition or foodservice management experience
- Healthcare foodservice experience strongly preferred
- Proven ability to lead operations in high-volume, fast-paced environments
- Strong project management skills with ability to manage multiple priorities simultaneously
- Technically proficient in Smartsheet, Excel, and reporting tools
- Highly organized with strong attention to detail and follow-through
- Strong communication skills, including ability to support executive-level discussions and documentation
- Hands-on, flexible leadership style
- Ability to travel up to 90% with the regions and work a flexible schedule
Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates at Touchpoint are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
Applications are accepted on an ongoing basis.
Touchpoint maintains a drugfree workplace.
Req ID: 1544492
TouchPoint
PASCHA A BELNAVIS
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Nearest Major Market: Detroit
Job Segment:
Food Service, Housekeeping, Hospitality
