RETAIL CLIENT & ROUTE MANAGER - EXTON, PA
Salary: $65,000 - $70,000 / year
Other Forms of Compensation: Yearly Bonus Opportunity & Co. Car provided
Growth. Opportunity. Excellence.
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come grow with us. We are Canteen.
Job Summary:
Canteen is a fast-growing leader in food services, dedicated to delivering quality products and exceptional service across our retail and client network. We value reliability, relationship-building, and a commitment to operational excellence. As we expand, we’re looking for a motivated Retail / Client Route Manager to oversee service routes, strengthen customer relationships, and drive growth in key territories.
What You'll Do:
- Manage and optimize daily service routes across assigned retail and client accounts.
- Build strong, long-term relationships with clients.
- Ensure timely delivery, product rotation, merchandising, and presentation.
- Identify opportunities for upselling, product expansion, and account growth.
- Monitor inventory levels, resolve on-site issues, and maintain service standards.
- Track performance metrics, route efficiency, and customer satisfaction.
- Collaborate with sales, operations, and logistics teams to support business goals.
- Ensure compliance with company policies and food safety standards.
What We’re Looking For:
- 2–4+ years of experience in route management, retail account management, or food/beverage distribution.
- Proven ability to lead and motivate a team of 8–10 route drivers, ensuring strong performance and accountability.
- Strong relationship-building skills, with the ability to conduct site visits, support client needs, and drive customer retention.
- Experience assisting with branch grand openings and supporting field operations.
- Ability to ensure compliance with local and national account standards, including review of corporate compliance reports and follow-through on corrective actions.
- Skilled in developing and implementing action plans to improve SSS/control V-9 metrics (food waste, out-of-stocks, etc.).
- Ability to partner with local management to develop and track an incremental sales plan (Owners Business Plan) aimed at increasing account profitability.
- Capable of coordinating efforts to enhance customer experience at the point of sale, improve retention, and strengthen long-term relationships.
- Experience identifying retail pricing opportunities, driving repeat sales, and introducing new products to increase revenue.
- Commitment to upholding merchandising standards and ensuring all locations maintain visual and operational excellence.
- Ability to assess location-level performance using tools like Quarterly District Evaluations and other audit reports.
- Willingness and ability to perform route driver duties when needed — including driving a company vehicle, delivering products, providing service, and maintaining vending or related equipment.
- Reliable, organized, and comfortable working independently in a fast-paced field environment.
- Valid driver’s license and clean driving record; ability to lift/push/pull up to 50lbs.
Apply to Canteen today!
Canteen is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Associates at Canteen are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1461095
Canteen
Leticia Pinon
Job Segment:
Food Service, Delivery, Driver, Truck Driver, Culinary, Hospitality, Retail
