Retail Manager- Remote
*Internal Employee Referral Bonus Available
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come for the job, stay for the career. We are Canteen.
Job Summary
Salary: $75,000–$80,000
Schedule: Monday–Friday
Travel: Up to 50% overnight travel required
Territory: Northeast Division — Washington, D.C. → Central PA → Boston (additional as needed)
Perks: Company car provided
Position Overview
As a Retail Manager on the Canteen Northeast Division Support Team, you will provide hands-on operational support to retail and cafeteria locations across the division. This role is ideal for a self‑starter who thrives on independent work, frequent travel, and supporting multiple branches on high-impact projects. You will help execute openings, improvements, and operational initiatives while ensuring high standards of service, safety, and customer satisfaction.
Key Responsibilities
Operational Leadership
- Support all Northeast Division branches on retail/cafeteria operations, openings, and special projects.
- Direct daily operations under the guidance of the Director of Dining Services.
- Maintain cash controls, payroll accuracy, inventory standards, and compliance with company policies.
- Ensure safe, efficient, customer‑focused use of resources.
Team Leadership & Training
- Hire, coach, and develop hourly team members.
- Train staff in customer service, cashiering, portioning, sanitation, and safety.
- Foster teamwork, communication, and accountability across supported branches.
Customer & Client Relations
- Ensure customer satisfaction and strong public relations at all locations.
- Communicate effectively with staff, patients, families, and clients.
- Uphold corporate presentation and merchandising standards.
Administrative & Financial Duties
- Complete required daily/weekly/monthly reports on schedule.
- Implement Compass cash‑handling standards to prevent loss.
- Support cost control, labor management, and operational efficiency.
Required Qualifications
- Management experience in retail or foodservice (required).
Office‑only or administrative backgrounds are not a fit. - Strong leadership, supervisory, and coaching capabilities.
- Ability to work independently, solve problems, and adapt in fast-moving environments.
- Willingness and ability to travel up to 50% overnight across the Northeast Division.
- Strong communication skills (verbal and written).
- Proficient in Microsoft Office, email, and standard business software.
Preferred Qualifications
- BS in Food Service Management or related field; OR AA degree with 3+ years of related experience.
- 1–3 years of retail foodservice or operational management experience.
- Knowledge of retail operations, merchandising, food cost controls, sanitation, and marketing.
- Experience with P&L accountability and contract‑managed services.
- Background in cash retail operations and retail marketing.
- Strong organizational, financial, and analytical skills.
Ideal Candidate Profile
- Hands‑on, practical operator
- Independent thinker and problem solver
- Team player who collaborates well across branches
- Comfortable with extensive overnight travel
- Thrives in dynamic, project‑heavy environments
Associates at Canteen are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID:1516513
Canteen
Job Segment:
Food Service, Payroll, Merchandising, Culinary, Hospitality, Finance, Retail
