District Operations Manager- Fremont, CA
- Pay Range: 105,000.00- 140,000.00
*Internal Employee Referral Bonus Available
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About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come for the job, stay for the career. We are Canteen.
Job Summary
Position Summary
The District Operations Manager (DOM) is a strategic leader responsible for optimizing branch operations across delivery and warehouse functions. This role ensures service excellence, drives execution of strategic priorities, and fosters a culture of safety, accountability, and continuous improvement. The DOM is accountable for key performance indicators (KPIs) including service levels, productivity, financial performance, compliance, and employee engagement. This leader partners closely with Customer Service Managers and regional leadership to deliver scalable, consistent operations that meet internal and client expectations.
Key Responsibilities
Operational Leadership
- Lead all branch operational functions: warehouse, delivery, fleet, and service support
- Manage and develop supervisors and frontline associates
- Monitor KPIs and implement improvements in service, safety, quality, and efficiency
Financial & Strategic Oversight
- Own branch-level P&L; manage labor, inventory, fleet, and service costs
- Support budgeting and cost control initiatives
- Present monthly operational reviews to senior leadership
Safety & Compliance
- Champion a safety-first culture; ensure compliance with DOT, OSHA, and company protocols
- Lead incident investigations and corrective action planning
- Ensure adherence to SOPs, regulatory requirements, and client contracts
Fleet & Logistics
- Optimize routing strategies and fleet performance
- Conduct audits and adopt technology to improve logistics
Client & Cross-Functional Collaboration
- Partner with Customer Service Managers and Account Managers to support client retention and growth
- Collaborate with Equipment Service, Procurement, IT, and other departments to drive execution
Talent Development
- Oversee training, coaching, and performance management
- Build a talent pipeline and support leadership development
Facility & Project Support
- Monitor food safety, product quality, and cleanliness standards
- Support capital projects and facility improvements
- Represent the branch in corporate and regional strategy meetings
Preferred Qualifications
- 5+ years of progressive leadership in operations, logistics, or supply chain (foodservice/distribution/retail preferred)
- Experience managing delivery and warehouse operations across multiple departments
- Proven success developing frontline leaders and large hourly teams
- Strong financial acumen with P&L ownership
- Expertise in routing, fleet operations, and logistics systems (e.g., GreenMile, Descartes)
- Familiarity with OSHA, DOT, and safety regulations
- Experience in union environments and labor relations
- Proficiency in Microsoft Excel, ERP/WMS systems, fleet tracking, and BI tools
- Strong communication and cross-functional collaboration skills
- Lean Six Sigma, PMP, or similar certification preferred
- Bachelor’s degree in Business, Operations Management, Logistics, or related field preferred
Associates at Canteen are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID:1449587
Canteen
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Food Service, Chef, Culinary, Hospitality
