FACILITIES COORDINATOR

Job Summary

The Multi-Site Facilities Coordinator is responsible for directing janitorial and sanitation operations across multiple facilities. This position develops efficient cleaning and sanitation programs, ensures consistent service quality, manages equipment and supplies, and oversees site-level human resources functions.
The manager works closely with customers, facility leadership, and employees to maintain clean, safe, compliant, and productive facilities while meeting established labor, quality, safety, and financial objectives.

Essential Duties and Responsibilities 

Multi-Site Operations

•    Oversee daily janitorial and sanitation services across multiple facilities.
•    Establish standardized operating procedures and service expectations for each location.
•    Conduct routine site inspections and audits to verify cleanliness, safety, staffing, and contract compliance.
•    Coordinate staffing, equipment, and resources between facilities based on operational needs.
•    Maintain strong relationships with customers and facility stakeholders.
•    Respond promptly to customer concerns, emergencies, service requests, and changing production schedules.
•    Provide regular operational updates and performance reports to leadership.

Sanitation Program Development

•    Design and implement efficient sanitation programs based on facility requirements, risk levels, and industry best practices.
•    Develop cleaning schedules, task frequencies, routes, staffing plans, and standard work instructions.
•    Evaluate cleaning methods and identify opportunities to improve quality, productivity, and labor efficiency.
•    Ensure proper chemical selection, dilution, labeling, storage, and use.
•    Establish inspection processes and measurable sanitation standards.
•    Implement corrective and preventive actions when sanitation requirements are not achieved.
•    Support specialized services such as floor care, carpet cleaning, high cleaning, disinfection, production-area cleaning, and emergency cleanup.
•    Ensure sanitation documentation is accurate, current, and available for audits.

Equipment and Supply Management

•    Oversee the selection, use, maintenance, and replacement of janitorial equipment.
•    Maintain an accurate inventory of equipment, chemicals, consumables, and supplies at each facility.
•    Develop preventive-maintenance schedules for floor machines, vacuums, extractors, scrubbers, sweepers, and other equipment. 

Human Resources and Employee Leadership

•    Lead, coach, and develop site supervisors and frontline employees.
•    Participate in recruiting, interviewing, hiring, onboarding, and employee orientation.
•    Create staffing plans and ensure adequate coverage for all shifts and facilities.
•    Review and approve employee schedules, timekeeping, attendance, overtime, and payroll information.
•    Provide ongoing training in cleaning procedures, equipment operation, chemical safety, customer service, and workplace expectations.
•    Support employee engagement, recognition, retention, and succession planning.

Qualifications

Safety and Regulatory Compliance

•    Promote a proactive safety culture throughout all assigned facilities.
•    Ensure compliance with OSHA requirements, company safety programs, customer policies, and environmental regulations.
•    Conduct safety inspections, job-hazard analyses, toolbox talks, and employee training.
•    Ensure employees use required personal protective equipment.
•    Investigate injuries, near misses, property damage, and equipment incidents.
•    Complete required incident reports and implement corrective actions.
•    Monitor compliance with bloodborne-pathogen, hazard-communication, lockout/tagout, fall-protection, and other applicable programs.
•    Maintain required training, inspection, and safety documentation.

Financial and Performance Management

•    Manage labor hours, overtime, supplies, equipment expenses, and other operating costs.
•    Prepare and monitor site budgets and operating forecasts.
•    Analyze productivity, quality, staffing, and financial performance.
•    Identify opportunities to improve efficiency while maintaining safety and service standards.
•    Review invoices, purchase orders, inventory reports, and vendor performance.
•    Track key performance indicators and communicate results to employees, customers, and leadership.

Minimum Qualifications

•    Minimum of three to five years of janitorial, sanitation, environmental services, or facilities-management experience.
•    Previous experience managing multiple facilities, shifts, or large teams strongly preferred.
•    Experience supervising employees and handling staffing, performance, attendance, and disciplinary matters.
•    Working knowledge of janitorial chemicals, floor-care systems, cleaning equipment, and sanitation procedures.
•    Familiarity with OSHA requirements and workplace safety programs.
•    Ability to manage budgets, labor hours, inventory, and operating expenses.
•    Proficiency with Microsoft Office and electronic scheduling, payroll, inspection, or work-order systems.
•    Experience in industrial, manufacturing, healthcare, education, or other regulated environments.
•    Experience working in a union environment or administering collective bargaining agreements.
•    Experience developing standardized work instructions, cleaning routes, and productivity models.