Senior Catering Manager

Position Title: Senior Catering Manager
Salary: $75,000 to $85,000
Other Forms of Compensation: Bonus incentive plan
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Hospitality is not only in our name; it is the foundation upon which our company was built. Mazzone Hospitality originated over 30 years ago with a small restaurant in downtown Schenectady. Our commitment to customer service over the years has brought us to where we are today as the most prestigious hospitality company in upstate New York. We have two distinct divisions, On/Off premise catering and business dining. Although we are still family rooted, most recently in 2017 we took our company to the next level by partnering with Restaurant Associates, a division of Compass Group North America. Currently we operate within 18 different locations throughout the capital district, and have over 1,000 employees on our team. Nothing is too small when it comes to attention to details. The desire to provide exceptional service is the foundation upon which we will build your experience with us.
Job Summary
Job Summary:
The Catering Manager (sales and operations) is responsible for the successful execution of all catering events. This position supervises the sales and event order communications, scheduling and training of service staff, planning, delivery, set up, clean up, and proper invoicing for all daily events.
Key Responsibilities:
- Daily Operations
- Supervision and Staff Development
- Culinary Programs
- Customer Service
- Financial Management and Analysis
- Special Events
- Marketing and Sales
Preferred Qualifications:
- A.S. or equivalent experience
- General Hospitality knowledge and interest in sustainability and sustainable food practices
- At least two years similar work experience
- Ability to interact with diverse and high-volume customer base in a friendly and efficient manner.
- Ability to operate Web based ordering system, process customer requests, changes to orders, menu updates and client profiles.
- Proficient with word processing and spread sheet applications.
- Ability to write professional and efficient emails to clients and customers.
- Possess the ability to meet Company specific uniform standards for this position.
- Utilize all Personal Protective Equipment’s per Company guidelines.
- Ability to work at times with minimal supervision, and accomplish tasks without direct instruction, and problem solve for the best solutions.
- This position supervises numerous (5-10) hourly employees, including delivery personnel and culinary personnel.
Associates at Mazzone are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits to associates:
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Mazzone maintains a drug-free workplace
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Nearest Major Market: Binghamton
Job Segment:
Event Planning, Catering, Chef, Culinary, Food Service, Hospitality