REGIONAL DIRECTOR OF OPERATIONS - Georgia
Salary: 140,000 - 155,000 / year based on experience
Other Forms of Compensation: Annual Performance Bonus, Car, Relocation Assistance
Pay Grade: [[payGrade_obj]]
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.
Job Summary
Location: Gainesville, Georgia
We are seeking an experienced Regional Director of Operations (RDO) to lead a portfolio of healthcare foodservice accounts across Northeast Georgia. This position provides strategic leadership, operational oversight, and client relationship management for 4 acute care hospitals, 3 long-term care communities, and 1 behavioral health facility, all located within 45 minutes of Gainesville. Enjoy the opportunity to make a significant impact across multiple healthcare settings while maintaining an exceptional work-life balance with minimal overnight travel.
As a key member of the regional leadership team, you will coach and develop site leaders, strengthen client partnerships, and drive operational, financial, and patient satisfaction outcomes across the region.
Key Responsibilities
- Lead, mentor, and develop Directors of Dining Services and healthcare foodservice leaders across multiple locations.
- Drive exceptional patient, resident, visitor, and retail dining experiences while ensuring high standards of quality, safety, and hospitality.
- Build and maintain strong relationships with hospital executives, long-term care administrators, and key client stakeholders.
- Oversee operational performance, regulatory compliance, food safety, quality assurance, and client satisfaction initiatives.
- Own financial performance for the region, including budgeting, forecasting, labor management, and P&L accountability.
- Support recruitment, succession planning, performance management, and leadership development activities.
- Collaborate with regional and corporate teams to implement strategic initiatives and share best practices.
- Serve as the primary point of escalation for operational and client concerns.
- Drive performance against key metrics, including patient satisfaction, employee engagement, safety, retention, and profitability.
- Partner with business development and retention teams during client presentations, renewals, and contract discussions.
- Foster a culture of accountability, inclusion, continuous improvement, and service excellence.
Preferred Qualifications
- Multi-unit leadership experience in healthcare foodservice, including acute care, long-term care, rehabilitation, or behavioral health environments.
- Proven success managing large-scale operations, budgets, and client relationships.
- Strong financial acumen with experience driving operational and profitability improvements.
- Demonstrated ability to develop high-performing teams and build leadership bench strength.
- Excellent communication, relationship-building, and influencing skills.
- Strategic thinker with strong analytical and problem-solving abilities.
- Experience leading change and driving measurable improvements in service, quality, and financial performance.
- Proficiency with Microsoft Office Suite.
Travel: Regular travel within the assigned territory. All locations are within a 45-minute radius, resulting in little to no overnight travel. You'll have the opportunity to lead a diverse healthcare portfolio while still sleeping in your own bed each night.
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Healthcare are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1573356
Morrison Healthcare
AMY S MILLER
[[req_classification]]
Nearest Major Market: Gainesville GA
Job Segment:
Relationship Manager, Food Service, Chef, Culinary, Customer Service, Hospitality
