ANALYST/SENIOR ANALYST, STRATEGY & ANALYTICS - WASHINGTON COMMANDERS

Job Summary

The E15 analyst for the Washington Commanders will spearhead the delivery of analytics and insights to our operators and partners at the Commanders stadium. In this role, you will be responsible for working with Levy’s Vice President of Hospitality and Director of Operations, and the Commanders Strategy & Analytics team to produce analytical insights and technology recommendations for hospitality initiatives. Additionally, this position is responsible for establishing and advancing the methods, processes and standards of analytics, financial analysis, and partner service that fuel the innovation that is driving Levy Operations forward.  

Responsibilities:

• Manage relationships with key client and Levy stakeholders and understanding their overall strategies and business objectives
• Develop specific knowledge about the venue, including physical configuration, proposed technology, and operational processes
• Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution based on team objectives and fan feedback
• Identify opportunities to change existing product offering or distribution
• Develop reporting (heat maps, dashboards, slide decks, status updates) standards and formats for partner and operator end use
• Communicate key guest insights and potential action items
• Analyze and build optimal solutions around variable labor and cost of sales management
• Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability
• Support, manage, or directly completely ad-hoc analytics projects as needed or required
• Support for strategy development of new technology initiatives in cooperation with the Commanders strategy department
• Lead monthly business review process to share performance updates and opportunities 

 
Ideal Qualifications:

• Self-starter who is eager to learn the business and drive insights
• Ability to develop and own stakeholder relationships
• Ability to work collaboratively in a consultative role
• Between 1-5 years of experience in quantitative, analytical consulting, and/or client-facing businesses as well as experience interacting with internal organizational leadership
• Bachelor’s and/or Master’s degree in business analytics, statistics, economics, or a related field
• Experience in Excel with experience in financial modeling a plus
• Experience using SQL, R, Python, PowerBI, and/or Tableau for data analysis
• Experience in using data visualization tools, visual features of statistical software tools or Powerpoint to communicate complex ideas to non-technical audiences
• Experience in survey analytics
• Can share examples of using data to solve complex problems
• Food service operations awareness/experience
• Experience communicating complex ideas to non-technical audiences
• Excellent interpersonal and stakeholder management skills
• Proactive approach to problem solving and adding value

Expectations:
The Analyst/Senior Analyst will be expected a portion of the work week from the Commanders stadium in Landover, MD. Attendance at all major events is expected. Based on workload and communication with the Vice President of Hospitality, remote work can be allowed.