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Retail Manager - Furman University

Salary:  $80,000 - $90,000 / year

 

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

We are seeking an experienced Retail Manager to lead the daily operations of our cafeteria and retail food services within the Food & Nutrition Services department. Reporting directly to the Director of Dining Services, this role is responsible for driving customer satisfaction, maintaining high operational standards, and managing a dynamic team in a fast-paced, multi-concept environment.

Key Responsibilities

  • Oversee retail and cafeteria operations, ensuring alignment with corporate standards in service, quality, and presentation.

  • Lead the planning and execution of special events and promotions to enhance guest engagement.

  • Hire, train, schedule, and supervise hourly staff, focusing on customer service, safety, sanitation, and portion control.

  • Ensure effective communication with team members, patients, and families to support excellent service delivery.

  • Maintain cash handling procedures and payroll records while upholding compliance with company policies.

  • Complete required reports and documentation in a timely and accurate manner.

  • Monitor operational performance, identify efficiencies, and implement strategies to improve profitability and service quality.

Preferred Qualifications

  • Bachelor’s degree in Food Services Management, Hospitality, or a related field; or an Associate degree with 3+ years of directly relevant experience.

  • 1–3 years of retail foodservice management experience, preferably in a contract-managed or multi-concept environment.

  • Proven experience with cash retail operations, P&L accountability, and budget management.

  • Strong knowledge of food trends, safety regulations, cost controls, and marketing strategies.

  • Excellent leadership, coaching, and communication skills (both written and verbal).

  • Proficient in Microsoft Office and other operational systems; strong computer literacy required.

  • Experience managing national brand concepts is highly desirable. Chick-fil-A certification or experience is a plus.

  • Background in retail marketing and experience with multi-concept food service environments is strongly preferred.

Apply to Bon Appetit today!

Bon Appetit is a member of Compass Group USA.

Click here to Learn More about the Compass Story

Associates at Bon Appetit are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Req ID:  1442886

Bon Appetit 

Tyler Justus 


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