Retail Manager I - Furman University
Position Title: Retail Manager I - Furman University
Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.
Job Summary
The Retail Manager I is responsible for the day-to-day leadership and successful operation of the retail dining complex at Furman University. This role oversees a team and plays a key role in delivering exceptional guest experiences, operational excellence, and financial performance across multiple retail concepts.
Key Responsibilities:
- Lead all daily operations for retail dining venues, ensuring exceptional service, food quality, cleanliness, and brand compliance.
- Recruit, train, schedule, develop, and supervise hourly associates.
- Foster a positive team culture focused on hospitality, accountability, safety, and operational excellence.
- Ensure compliance with university, company, and national brand standards, including food safety and sanitation requirements.
- Monitor sales, labor, inventory, and controllable expenses to achieve financial and operational goals.
- Maintain cash handling controls, deposit procedures, and loss prevention practices.
- Analyze operational performance and implement strategies to improve guest satisfaction, efficiency, and profitability.
- Support retail marketing initiatives, promotions, and campus engagement activities to drive participation and sales.
- Complete payroll, scheduling, inventory, and operational reporting accurately and on time.
- Partner closely with campus stakeholders and dining leadership to support special events and campus programming.
- Provide leadership support for concessions and food truck operations during athletic events, campus events, and peak periods.
- Assist with dining hall operations during academic breaks, summer programs, and other business needs.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business, Foodservice Management, or a related field preferred; equivalent experience will be considered.
- 3+ years of foodservice or retail management experience, preferably in a high-volume, multi-unit environment.
- Experience managing national retail brands or similar concepts strongly preferred.
- Demonstrated success leading and developing large hourly teams.
- Strong understanding of retail operations, food safety, labor management, inventory controls, and financial performance metrics.
- Experience with cash management, point-of-sale systems, and retail merchandising.
- Proven ability to manage multiple priorities and operating units in a fast-paced environment.
- Strong leadership, coaching, communication, and customer service skills.
- Proficiency with Microsoft Office and foodservice management systems.
- Flexibility to work evenings, weekends, and special events as business needs require.
Preferred Experience:
- Multi-unit foodservice or retail management experience.
- Campus dining, concessions, convenience store, or branded quick-service restaurant experience.
- Experience supporting athletic venues, food trucks, catering, or event-based operations.
- Knowledge of P&L management, budgeting, and retail marketing strategies.
Apply to Bon Appetit today!
Bon Appetit is a member of Compass Group USA.
Click here to Learn More about the Compass Story
Associates at Bon Appetit are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Applications are accepted on an ongoing basis
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Bon Appetit maintains a drug-free workplace.
Job Segment:
Loss Prevention, Event Planning, Payroll, Food Service, Retail, Hospitality, Finance
