Quality Assurance Specialist- CAMPUS DINING - University of HOUSTON
Location: HOUSTON, TX (University of Houston- Main Campus)
Salary: 62000.00 - 65000.00
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
Chartwells Higher Education is hiring a Quality Assurance Specialist at the University of Houston. In this key leadership role, you will be responsible for ensuring a safe, compliant, and well‑regulated campus dining environment by managing safety, health, and risk‑management programs while aligning with federal, state, and UH System policies.
Essential Duties and Responsibilities:
· Responsible for providing QA training for salaried and hourly associates on a regular basis
· Train all associates on QA policies and procedures, and maintain accurate records
· Verify that the campus dining QA system is effective and make changes as vital
· Connect with client, management and campus dining managers and chefs on all Quality Assurance issues
· Perform Quality Assurance and Sanitation Audits on a daily and weekly basis
· Provide written feedback to managers & chefs regarding non-compliant observations after inspections are completed
· Resolve immediate violations, and develop SOP’s to reduce/eliminate future occurrences
· Report all QA, food safety and occupational safety issues that are identified at the time of daily and routine account inspections/audits to leadership
· Initiate and conduct all internal BOH inspections and audits
· Participate in all external audits with third parties
· Work with Compass Group and Clients’ procurement teams to ensure effective methods (i.e.- purchasing, receiving, holding, transport, etc.) are in in place
· Complete corrective action plans that include preventative measures are implemented
· Work with Managers and Chefs to ensure all corrective /preventative actions are effective and sustained
· Continually verify proficiency of associates and recommend disciplinary action as appropriate
· Produce quarterly QA Dashboard detailing trends and compliance to report out in client reviews (monthly and quarterly)
· Responsible for occupational safety program logs and safety board program
· Responsible for all Compass Group safety program policies and standards including completion of QSI and MFSI at 100%
Qualifications:
- Food and/or safety experience is preferred.
- Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
- Supervisory, leadership, management and coaching skills are preferred.
- Excellent problem solving, creativity, and training skills.
- Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
- Bachelor's degree in food service, safety, nutrition or related field is preferred.
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1514398
Chartwells HE
SARA C ST CLAIR
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Nearest Major Market: Houston
Job Segment:
Risk Management, Food Service, Finance, Hospitality
