Regional Director of Operations

Position Title: [[title]] 

Pay [[payGrade_obj]] 

Reports To:

Salary: 110,000.00 - 140,000.00

Other Forms of Compensation: Relocation Available, Bonus, car allowance 

The Strategic Dining difference is in the support we deliver, not only focusing on successful systems, techniques, and tools, but improving the community’s dining experiences, community cost savings and increased resident satisfaction. We accomplish this by being a true partner to our clients and communities and focus our efforts on meeting those goals, that are unique to each location.

The Strategic Dining difference is in the support we deliver, not only focusing on successful systems, techniques, and tools, but improving the community’s dining experiences, community cost savings and increased resident satisfaction. We accomplish this by being a true partner to our clients and communities and focus our efforts on meeting those goals, that are unique to each location.

Strategic Dining Solutions is seeking a thoughtful, visionary Regional Director of Operations to lead a portfolio of high-end dining venues across the breathtaking main island of  Oahu. More than an operational leader, this individual will serve as the strategic architect of elevated hospitality—bringing to life culinary experiences that are as unforgettable as the island itself.

Surrounded by Hawai‘i’s lush landscapes, vibrant culture, and deep-rooted traditions of hospitality, this role is about more than overseeing service—it’s about crafting moments of connection, beauty, and excellence. You will lead with clarity, vision, and purpose, setting the tone for refined, guest-centric dining that honors local flavor and delivers on a world-class standard.

This is an opportunity to shape something truly special: fine dining environments where every detail matters, every meal tells a story, and every guest feels deeply cared for. If you are a strategic leader with a genuine passion for hospitality, a sharp operational mind, and a love for authentic guest experiences, we invite you to join us in one of the most inspiring destinations in the world.

• 75% travel
• Manage accounts in and around Hawaii
• Experience in Senior Living dining operations and/or contract food service in Hawaii.
• Track record of ensuring high-quality services, financial success, and client satisfaction within the region while providing strong leadership.
• Experience in multi-unit management in contract food services, required
• Culinary experience is required, as it contributes to our commitment to excellence.
• Is proficient in Compass Group systems like OMS, MUS, efinance, and myorders, ensuring seamless operations, not required but preferred
• Excels in written and verbal communication with internal teams and external partners.
• Demonstrates exceptional leadership, training skills, and the ability to influence effectively.
• Is adept at cultivating strong relationships, influencing and inspiring teams.
• Embodies a hands-on leadership style, believing that building robust relationships leads to success.
•  

Key Responsibilities

Hospitality Leadership with Vision

• Serve as the senior-most hospitality leader across multiple restaurant-style venues, setting a clear and elevated standard for service, presentation, and guest experience.
• Foster a high-performance culture that celebrates warmth, attentiveness, and excellence in every guest interaction.
• Inspire teams to take pride in delivering experiences that are deeply personal, culturally respectful, and consistently extraordinary.

World-Class Guest Experience

• Collaborate closely with culinary and service leaders to deliver restaurant experiences rooted in fresh, local ingredients and executed with impeccable precision.
• Shape menus, service models, and culinary experiences that reflect both the flavors of Hawai‘i and the expectations of refined, discerning guests.
• Be visibly present during key services and special events, ensuring each guest leaves feeling seen, celebrated, and eager to return.

Operational Craftsmanship

• Conduct frequent on-site visits across venues to coach, refine, and elevate hospitality performance.
• Drive excellence in every operational detail—from back-of-house precision to front-of-house polish.
• Implement smart systems and hospitality innovations that preserve quality while enhancing consistency, flow, and guest delight.

Strategic Financial Oversight

• Own the financial performance of each location, balancing fiscal responsibility with an uncompromising commitment to quality.
• Develop thoughtful, data-informed budgets and lead each team in achieving or exceeding those goals.
• Collaborate on promotional activations and event strategy that authentically reflect the setting and increase both revenue and recognition.

Inspiring Team Development

• Recruit, cultivate, and retain top talent in culinary arts, guest service, and restaurant leadership.
• Build a mentorship culture where every team member feels empowered to grow, perform, and take pride in delivering the extraordinary.
• Provide clear, compassionate feedback and leadership that encourages creativity, accountability, and excellence.

 Apply to Strategic Dining today!

Strategic Dining is an equal opportunity employer.  We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Associates at Strategic Dining are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Strategic Dining maintains a drug-free workplace.

Req ID:  1437182

Strategic Dining Services

LYN PELLEGRINI

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