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DIRECTOR OF OPERATIONS

Position Title: DIRECTOR OF OPERATIONS 

Salary: Experienced 

Pay Grade: 18 

Other Forms of Compensation: bonus 

 

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

 

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. 

 

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. 

Job Summary

 

The Director of Operations will oversee multiple accounts at a Regional level, driving key initiatives in current business and continuing to grow the territory through new business development.



Key Responsibilities:

 

  • Demonstrates strong business presence and client influencing skills
  • Monitors client satisfaction and customer relations to ensure operation solutions meet the client needs
  • Manages a budget with significant financial responsibility
  • Demonstrates operational excellence through application of acquired knowledge, team management, and presentation and communication skills
  • Performs people management and ensures succession plans are in place
  • Performs other duties as assigned

 

Qualifications:

 

 

  • Bachelor’s Degree or equivalent 
  • 7+ years of facilities management experience
  • Able to speak clearly and listen attentively to staff, peers, supervisors, guests and clients
  • Computer skills with a working knowledge of Microsoft Word, Excel and Power Point
  • Strong track record of client or customer satisfaction
  • Strong analytical skills
  • Proven ability to work effectively in an unstructured, fast-paced and P&L-driven environment

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

 

Applications are accepted on an ongoing basis.

 

Eurest Services maintains a drug-free workplace.

 

Associates at ESFM are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

 

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

 

Req ID:1458860

ESFM 

Brandy Wilson 

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