Data & Reporting Intern, Chartwells Higher Ed / University of Houston

Location:

• We are hiring immediately for a Data and Reporting Intern position.
• Address: 4700 Calhoun Road Suite 102 Houston, TX Note: online applications accepted only.
• Schedule: To be determined based on class schedule and business needs.
• Pay Rate:  $15.00 per hour.

We Make Applying Easy!  Want to apply to this job via text messaging?  Text JOB to 75000 and search requisition ID number 1576035. 

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!

Position Summary

The Data and Reporting Intern supports the dining services team by gathering, organizing, analyzing, and maintaining data related to meal plans, sales activity, promotions, and student feedback. This role supports recurring reporting and helps identify trends and insights that allow the team to better understand dining performance, student engagement, and meal plan revenue opportunities.

Key Responsibilities

Meal Plan Data & Reporting

• Organize and maintain meal plan sales, participation, and usage data.
• Track meal plan enrollment, revenue, meal swipe usage, and declining balance activity.
• Assist with identifying trends in meal plan participation and purchasing behavior.
• Compare performance across time periods, plan types, and student segments when data is available.
• Support reporting for meal plan promotions and sales initiatives.

Sales & Performance Reporting

• Collect, organize, and analyze sales, transaction, and guest count data.
• Maintain recurring spreadsheets and performance reports for dining leadership.
• Track sales performance across dining locations, promotions, and special programs.
• Assist with comparing actual performance to prior periods, goals, and available benchmarks.
• Help identify trends, variances, and opportunities within dining data.
• Review data for accuracy and flag inconsistencies or missing information.

Student Feedback & Engagement

• Organize student feedback from surveys and other feedback platforms.
• Track recurring themes related to food quality, service, value, and convenience.
• Assist with summarizing survey results and identifying trends in student feedback.
• Support measurement and reporting for dining events, promotions, and student engagement initiatives.

Reporting & Administrative Support

• Build and maintain organized spreadsheets, trackers, and recurring reports.
• Assist with preparing data summaries for dining leadership and university partners.
• Support special data and reporting projects.
• Maintain accurate department records and documentation.
• Perform other related duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Currently enrolled in college or pursuing a degree preferred.
• Intermediate Microsoft Excel skills, with the ability to organize, analyze, and summarize data.
• Experience using formulas and functions such as SUM, AVERAGE, COUNTIF/COUNTIFS, SUMIF/SUMIFS, IF statements, and XLOOKUP/VLOOKUP.
• Ability to sort, filter, clean, and compare data across spreadsheets.
• Familiarity with PivotTables, charts, and basic data visualization.
• Strong attention to detail and ability to identify inconsistencies in data.
• Strong organizational and communication skills.
• Ability to work independently while managing recurring deadlines.
• Willingness and ability to learn new reporting systems and processes.

Preferred Qualifications

• College coursework in business, analytics, finance, accounting, marketing, information systems, economics, or a related field.
• Experience working with Excel or Google Sheets for reporting or analysis.
• Familiarity with dashboards or data visualization tools is a plus but not required.
• Previous office, administrative, reporting, or analytical experience preferred but not required.

Learning Objectives

• Understand how data supports business decisions – Learn how meal plan, sales, promotional, and student feedback data is used to make marketing and dining business decisions.
• Identify meaningful trends and opportunities – Review reports to recognize changes in sales, participation, customer behavior, and engagement, and explain why those changes may matter to the business.
• Turn data into actionable insights – Move beyond reporting numbers to identify key takeaways and recommend potential next steps for marketing, promotions, meal plan sales, or student engagement.
• Measure marketing and promotional performance – Learn how to evaluate whether a promotion, event, or campaign was successful by comparing results to goals, previous periods, or other available benchmarks.
• Understand the customer through data – Use available meal plan, purchasing, and feedback data to better understand student needs, behaviors, preferences, and opportunities for engagement.
• Communicate data clearly to different audiences – Practice turning detailed information into simple summaries, key takeaways, and presentations that dining leadership and university partners can quickly understand.
• Develop strong reporting habits – Learn the importance of accuracy, consistency, deadlines, documentation, and identifying missing or questionable information before reports are shared.
• Connect marketing activity to business results – Develop an understanding of how marketing efforts can influence participation, traffic, sales, meal plan purchases, and overall program performance.

This is a paid intern position; however, it is not eligible for paid time off (PTO) or benefits such as medical, dental, vision, etc.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods.  Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion
Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. 
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. 

Chartwells Higher Ed maintains a drug-free workplace.