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PATIENT SERVICES COORDINATOR - CENTERPOINT MEDICAL CENTER - INDEPENDENCE, MO

  • We are hiring immediately for a Patient Services Coordinator position.
  • Location: Note: online applications accepted only.

 

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

 

 

Job Summary

 

The Patient Food Service Coordinator serves as the first point of contact for patients, families, and visitors, providing exceptional customer service while supporting the efficient flow of food operations. This role is responsible for patient communication, and coordination of food services to ensure an organized and positive patient experience. The Patient Service Coordinator works closely with clinical, dining and administrative teams within the hospital to maintain accurate records, uphold compliance standards, and facilitate timely food service delivery. The patient food service coordinator collaborates with nurses, physicians, and patient family members to support food services and mitigate patient concerns or complaints. 
 

Skills & Competencies

  • Strong communication and interpersonal skills.
  • Excellent customer service orientation with a compassionate and patient-centered approach.
  • Ability to multitask in a fast-paced environment.
  • Proficiency with computer applications, and typing.
  • Strong attention to detail and organizational skills.
  • Ability to handle sensitive information discreetly.

 

Qualifications

  • High school diploma or GED required.
  • Associate degree or coursework in healthcare administration or a related field preferred.

 

Experience

  • Prior food service experience in a hospital, or healthcare customer service role preferred.
  • Experience with delivering excellent customer service.

BENEFITS FOR OUR TEAM MEMBERS

  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. 

Applications are accepted on an ongoing basis. 

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. 

Morrison Healthcare maintains a drug-free workplace. 


Nearest Major Market: Kansas City
Job Segment: Chef, Culinary, Food Service, Hospitality

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